Practice Director

Linnaeus Veterinary; Hull and East Yorkshire; On-site; GBP 63,000 - 75,000; Full time

Job summary

A progressive veterinary group is seeking a Practice Director to lead operational performance and enhance client care at their multiple sites. The ideal candidate will have strong leadership abilities, experience in operational management, and a commitment to quality. Responsibilities include financial accountability and driving continuous improvement for both clients and teams. Competitive salary offered, along with extensive employee benefits and professional development opportunities.

Benefits

5 weeks holiday plus bank holidays

Career progression opportunities

Life Assurance

Enhanced sickness pay

Employer contribution pension scheme

Employee assistance program

Qualifications

• Strong leadership and people management skills with a track record of developing and empowering teams.
• Demonstrable experience in operation or general management ideally across multiple sites.
• Strong commercial acumen including budget management and KPIs.

Responsibilities

• Lead the operational and financial performance of your practice holding full P&L accountability.
• Drive change and performance through a people and customer-centric lens.
• Oversee and hold accountability for all key business areas including leadership, HR operations, and marketing.

Skills

Practice Management

Veterinary Experience

Conflict Management

Customer relationship management

Education

Formal management or leadership qualification

Job description

Role : Practice Director Primary Care

Location : Wicstun & Norwood Veterinary Group Yorkshire

Salary : Up to 75000 (DoE)

Working hours : Full time 40 hours per week

Are you an inspiring operational leader ready to make an impact on a thriving progressive veterinary group Wicstun & Norwood our seven-site veterinary practice with our central state of the art RCVS Hospital is growing powered by a passionate and engaged team. We have loyal clients who trust us with their pets care and we strive to provide an outstanding experience for our clients their pets and our own team.

We are looking for a dynamic people and business leader to unify our clinics elevate communication and leadership across the group and continue to enhance every aspect of the experience for our clients pets and associates.

Responsibilities

Lead the operational and financial performance of your practice holding full P&L accountability.

D rive change and performance through a people and customer centric lens.

Drive excellence in patient and client care embedding a culture of continuous improvement and wellbeing.

Provide strategic leadership guiding your Senior Leadership Team ( Clinical Directors Group / Clinical Nursing Manager s & Practice Manager s ).

Oversee and hold accountability for all key business areas including leadership HR operations health & safety client care and marketing.

Collaborate with central partners (Finance HR Marketing Medical Operations ) to deliver practice strategy and performance.

Inspire coach and develop teams to achieve their full potential.

About You

Strong leadership and people management skills with a track record of developing and empowering teams.

Demonstrable experience in operation or general management ideally across multiple sites.

A strategic thinker with the ability to translate vision into clear actionable plans.

Strong commercial acumen including budget management and KPIs.

Excellent communication and relationship-building skills with ability to engage with associates at all levels.

A commitment to clinical quality and client experience.

Desirable

• Experience in Veterinary / Healthcare setting.
• Formal management or leadership qualification.
• Understanding of RCVS accreditation and other governance and compliance relevant to the sector.

Benefits

• 5 weeks holiday plus bank holidays and Birthday Leave
• Career progression opportunities
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• E-car salary sacrifice scheme
• Employer contribution pension scheme
• Wellness program including :
• Employee assistance program
• Eyecare voucher scheme
• Free annual Flu jab
• Cycle to work scheme
• Recruitment referral reward scheme

Why Join Us

Be part of a values-driven group backed by the Mars Veterinary Health family.

Work with passionate like-minded professionals across a growing network.

Competitive salary and benefits package.

Ongoing investment in your professional and personal development.

The opportunity to shape a practice and make a real difference for pets clients and colleagues.

Wistun & Norwood are part of Linnaeus and Mars Veterinary Health the largest family-owned veterinary company in the world. Being privately owned we can truly be driven by our purpose to create a better world and think long-term as opposed to being focused solely on short-term profits.

At Linnaeus A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up step up and deliver quality access toa huge networkof specialists worldwide development opportunities and an easily accessible comprehensive wellbeing package that prioritises your physical and mental health allowing you to focus on what you do best care for pets.

We are committed to fostering a culture that is inclusive and diverse we care about you and want you to be authentic with everything you need to perform at your best. We are all individual but two important things bring us together : a commitment to excellence and our passion to achieve our purpose.

If you would like to apply for the role or for an informal chat to discuss it further please get in touch with Camilla in the recruitment team at

#LI-CS1 #LI-Onsite

Key Skills

• Practice Management
• Veterinary Experience
• Enterprise Architecture
• Office Manager Experience
• Enterprise Software
• Healthcare Management
• IaaS
• TOGAF
• Medical office experience
• Conflict Management
• COBIT
• Customer relationship management

Employment Type : Full-Time

Experience : years

Vacancy : 1