Positive Behaviour Waking Support Worker

CJP Outreach Services; Norwich; On-site; GBP 20,000 - 28,000; Full time

Job summary

An outstanding care provider in Norwich is seeking dedicated support staff to assist a young man transitioning to independent living. The role entails building a trusting relationship, promoting daily routines, personal care, and engaging in community activities. Ideal candidates will have experience in care roles and a calm, patient demeanor. The position offers training, career progression, and a supportive environment, with a requirement for a full UK driving licence. Join us to make a real difference every day.

Benefits

Bespoke training

Paid DBS

Career progression

Supportive supervision

Employee Assistance Programme

£500 Refer-a-Friend bonus

Qualifications

• Experience with complex needs or challenging behaviour.
• Ability to manage triggers early using PBS strategies.
• Full UK driving licence required.

Responsibilities

• Build a trusting relationship with C.
• Support daily routines and personal care.
• Encourage interests and introduce new activities.
• Work with colleagues to reduce behaviours of concern.
• Promote C's independence through person-centred support.

Skills

Experience in care/support roles

Calm, resilient, and patient approach

Team player

Positive behaviour support (PBS) strategies

Job description

Highlights From Our Outstanding CQC Rating September 2025

• Safe : Strong safety culture, proactive learning and excellent risk management.
• Caring : Staff praised for exceptional kindness, dignity and empathy.
• Responsive : Truly person-centred care with people choosing their own staff team.
• Effective : Collaborative, health-focused support leading to outstanding outcomes.
• Well-led : Supportive leadership, open communication and continuous improvement.

An Exciting New Opportunity in Sprowston

We are developing a bespoke property for a young man, “C”, in the Sprowston area of Norwich, and we’re recruiting a dedicated support team to help him transition from his family home into independent living.

This is a rare opportunity to be part of a new, specialist team from the very beginning—helping to build a stable, consistent environment around an amazing individual with great potential for personal growth.

About the person you will support “C”

C is a bright, active young man who enjoys routine, structure, and community activities such as swimming, visiting the park, and getting involved locally. He thrives when supported by calm, consistent staff who can identify and manage triggers early using positive behaviour support (PBS) strategies.

C may use behaviours that challenge, often to gain access to preferred activities or when something doesn’t work as expected. He benefits from staff who can stay patient, proactive, and positive, providing reassurance and structure. Support also includes helping with daily routines and personal care.

C doesn't sleep at night very well; He benefits from staff that can take steps to help him relax and decompress.

Your Role

As part of a 3 : 1 support team, your responsibilities will include :

• Building a trusting, respectful relationship with C
• Support daily routines, personal care, and community engagement
• Encourage interests and introduce new activities
• Work with colleagues and PBS Leads to reduce behaviours of concern
• Promote C’s independence through consistent, person-centred support

What We’re Looking For

• Experience in care / support roles, ideally with complex needs or challenging behaviour
• Calm, resilient, and patient approach
• Team player who values consistency and structure
• Full UK driving licence (C has his own vehicle – one driver per shift required) C has his own vehicle, and every shift requires at least one driver (We can consider some non-drivers, especially for night shifts, but availability is limited)

Shift Patterns

• Day : 8 : 00 AM – 8 : 00 PM
• Waking Nights : 8 : 00 PM – 8 : 00 AM

What We Offer

• Bespoke, person-specific training (including PBS)
• Paid DBS
• Career progression and internal development
• Supportive supervision and mentoring
• Employee Assistance Programme (EAP) and staff discounts
• £500 Refer-a-Friend bonus
• Work for an Outstanding-rated provider making a real difference every day

Apply now, or for more information, contact our friendly recruitment team on 01484 629935

CJP Outreach Services – Outstanding Care And Support You Can Trust