Portfolio Supervisor

Invictus Group; City of Westminster; On-site; GBP 45,000 - 53,000; Full time

Job summary

A leading facilities management firm in the City of Westminster is seeking a Building Services Supervisor to oversee maintenance across a commercial office portfolio. Responsibilities include managing a small team of engineers and acting as the primary client contact. The ideal candidate has extensive building services experience and strong technical skills. Offering a competitive salary up to £53,000 with additional benefits such as a comprehensive travel card and a balanced work split between hands-on and supervisory work.

Benefits

Up to £53,000 salary

Zones 1-6 Travelcard provided

Monday - Friday working hours

Qualifications

• Proven experience within Building Services / Facilities Management.
• Excellent client-facing and communication skills.
• Ability to manage engineers while remaining hands-on.

Responsibilities

• Supervise and support a small team of engineers across multiple commercial sites.
• Carry out hands-on maintenance duties (approximately 50%).
• Act as the primary client contact on a day-to-day basis.

Skills

Building Services / Facilities Management experience

Supervisory or lead engineer experience

Strong technical background (Mechanical or Electrical)

Excellent client-facing and communication skills

Ability to manage engineers while remaining hands-on

Organised and proactive approach

Job description

Purpose of the Job

• To supervise and support the delivery of building services maintenance across a commercial office portfolio
• To manage a small team of engineers while remaining hands‑on with maintenance activities
• To act as the day-to-day point of contact for the client across the City & West End portfolio
• To ensure all services are delivered in line with SLAs and contractual requirements

Key Responsibilities

• Supervise and support a small team of engineers across multiple commercial sites
• Carry out hands‑on maintenance duties (approximately 50%)
• Ensure planned and reactive works are completed to a high standard
• Act as the primary client contact on a day‑to‑day basis
• Monitor performance, standards, and compliance across the portfolio
• Assist with scheduling, workload management, and engineer support
• Ensure Health & Safety and statutory compliance at all times
• Complete reports, documentation, and handovers as required

Personal Experience / Qualifications / Skills

• Proven experience within Building Services / Facilities Management
• Previous supervisory or lead engineer experience preferred
• Strong technical background (Mechanical or Electrical)
• Excellent client-facing and communication skills
• Ability to manage engineers while remaining hands‑on
• Organised, professional, and proactive approach

Role Details & Benefits

• Salary: Up to £53,000 (flexible for exceptional candidates)
• Travel: Zones 1-6 Travelcard provided
• Hours: Monday - Friday
• Portfolio: Commercial offices - City & West End
• Work Split: 50% hands‑on / 50% supervisory

Accountabilities

• Accountable to the Contract Manager
• Responsible for the performance and support of a small engineering team
• Responsible for maintaining client satisfaction across the portfolio
• Responsible for safe working practices and site standards