Porter/Courier Services Co-ordinator - Development Role

Herefordshire and Worcestershire Health and Care NHS Trust; Bromsgrove; On-site; GBP 25,000 - 35,000; Full time

Job summary

An NHS Trust in the UK is seeking a Porter/Courier Services Co-ordinator to lead logistics within a supportive team. This developmental role involves managing logistics services for clinicians and requires previous supervisory experience. The successful candidate will receive training and benefits such as generous leave and a NHS pension. This role is full-time at 37.5 hours per week, and candidates must have the current right to work in the UK.

Benefits

Generous annual leave

NHS pension and life assurance

Extensive training and support

Flexible working hours

Qualifications

• Previous supervisory experience required.
• Experience in portering services and/or logistics preferred.
• Ability to meet travel requirements of the role.

Responsibilities

• Lead Porter/Courier Services to provide NHS logistics service.
• Manage departmental documentation and reporting.
• Contribute to projects and lead delegated duties.

Skills

Supervisory skills

Knowledge of healthcare logistics

Ability to train others

Positive attitude

Education

Formal qualification in management at level 3

Tools

Microsoft Office Suite

Job description

Go back Herefordshire and Worcestershire Health and Care NHS Trust

Porter/Courier Services Co-ordinator - Development Role

The closing date is 01 December 2025

Forget the rest - and join the best - Working together for Outstanding Care.

We have a developmental post for a Porter/Courier Services Coordinator, location TBC.This is a 37.5-hour post over 5days. Commencing on a band 4, the successful candidate will be moved to the band 5 pay grade on completion of a development plan.

We have supportive and passionate teams, and you will receive full training to ensure you can succeed in this role.

These are exciting opportunities to work within a busy and varied environment, working alongside our clinical and other non-clinical colleagues to make a positive contribution to our patients and staff experience through the provision of Portering/Courier services.

These are some of the benefits you will be entitled to should you work for us.

• Generous annual leave up to 32 days per annum dependent upon contracted hours and length of service
• Flexible hours to suit other employment and carer responsibilities
• Career progression or future job opportunities working direct for the NHS
• Extensive training and support available
• NHS pension and life assurance provision
• Health and wellbeing packages available

Application for this role will be considered inadherence to the Working Time Regulations this will be discussed with you during interview.

Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Main duties of the job

A high profile and visible role, you will lead Porter/Courier Services to provide a comprehensive and professional NHS logistics service, to meet the needs of clinicians, infection control, and Estates and Facilities colleagues and, where necessary, the wider health economy, in accordance with schedules and procedures developed to support compliance to national standards, Legislation and Regulation.

You will work with teams to consistently meet this challenge on a day-to-day basis, as well as organise and monitor the delivery of the service it meets the need of the service, whilst ensuring effective engagement when dealing with others external to the Trust. You will also actively contribute to projects and lead on delegated ad-hoc duties as required.

Duties will include administrative tasks involved with staff records, including managing all departmental active documentation across multiple sites, operational and business reporting, Key Performance Indicator (KPI), ensuring staff records are consistently maintained in accordance with Trust Policy, to include timesheets, absence, appraisals, training and meeting records, ordering goods and consumables, and completion of vehicle audits and other assets used within the team. You will also be required to carry out local induction and training programmes for staff as necessary.

You will receive full support, training, and guidance to enable you to fulfil the role and undertake the duties.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We valued diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
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• Health and wellbeing opportunities

If you would like to know more, please visit ourwebsite.

We encourage you to read the applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.Job responsibilities

We will provide you with resources to develop and progress a long-term career to include flexibility, continual professional development as well as a wide range of wellbeing and support.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

• Previous supervisory experience
• Supervisory experience in the NHS
• Experience working in portering services and or logistics

Qualifications

• A formal qualification in management at level 3 a minimum
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Additional Criteria

• Able to meet the travel requirements of the role
• Flexible
• You understand that we will not provide sponsorship to work for this role.

Knowledge

• Understanding of the work processes relating to Portering and Courier services.
• Knowledge of Portering services and the ability to train others in the use of this type of equipment
• Knowledge of preparing staff rotas and keeping staff attendance records
• Good knowledge of computer applications, including Microsoft Office suite (Word, Excel, PowerPoint).
• Significant knowledge of Facilities service provision
• Significant knowledge of cleanliness arrangements for hospitals and the relationship between Infection Control and patient perception
• Road Traffic Act 1988
• Carriage of Dangerous Goods and Use of Transportable Pressure Equipment Regulations 2009
• A good understanding of: Medical gases cylinder manifolds / cylinders, Health and Safety, Manual Handling, COSHH

Skills & Abilities

• Ability to challenge poor behaviour
• A positive attitude and able to act on feedback
• Ability to praise and be supportive to others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust