Porter

Compass Group PLC; Cambridgeshire and Peterborough; On-site; GBP 23,000 - 27,000; Full time

Job summary

A leading catering and support services company in the UK is seeking a dedicated Porter to ensure smooth operations within healthcare. In this full-time role, you will maintain high standards of customer care and cleanliness, support various departments, and be a key point of contact for guests. Ideal candidates should have a strong background in customer service, excellent communication skills, and the ability to thrive under pressure.

Benefits

Career progression opportunities

Recognition and rewards for exceptional performance

Qualifications

• Experience delivering high-quality customer care.
• Ability to work under pressure and meet changing priorities.
• Strong initiative and decision-making skills.

Responsibilities

• Assist in keeping the lobby and public areas clean.
• Support housekeeping and restaurant staff with setups.
• Handle reception duties like booking tickets.

Skills

Customer service

Communication

Adaptability

Time management

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Healthcare on a full time basis, contracted to 37.5 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here’s an idea of what your shift patterns will be: Relief coverage.

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.