Polish Customer Support Agent - Relocation

Velenosi&Meredith; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An international company is seeking a Polish-speaking Customer Support Agent to handle inquiries via email. This hybrid role, based in Sofia, Bulgaria, offers relocation support, paid training, and long-term employment. Ideal candidates should have strong communication skills in Polish and English. Starting in November or December 2025, this position includes a salary of 1,600 EUR net per month with training on-site in Sofia.

Benefits

Stable, long-term employment

Paid training and onboarding program

Private health insurance

Friendly and multicultural work environment

Career growth opportunities

Qualifications

• Fluent in Polish with C1 level proficiency required.
• Good command of English (B1-B2 level).
• Strong communication skills and computer literacy.

Responsibilities

• Provide customer support exclusively via email.
• Assist customers with inquiries and issues.

Skills

Polish (C1+)

English (B1-B2)

Strong written communication

Computer literacy

Job description

Job Opportunity: Polish-Speaking Customer Support Agent (Email Only) Hybrid Role in Sofia, Bulgaria (Start in November or December 2025)

We are currently hiring Polish-speaking candidates for a Customer Support position based in Sofia, Bulgaria.
This is a hybrid role, starting in the office during the training and integration period, and later allowing you to work from home.

The role involves customer support exclusively via email no phone calls.
Its a great opportunity to start or grow your international career with paid training, relocation assistance, and a stable, long-term contract.

Position Details

• Role: Customer Support Agent (Email only)
• Languages Required: Polish (C1+) and English (B1-B2)
• Location: Sofia, Bulgaria (Hybrid: office + remote after training)
• Start Date: November or December 2025
• Contract Type: Full-time, permanent, 40 hours per week
• Monthly Salary: From 1,600 EUR net per month

Relocation Support

• Flight and temporary accommodation covered by the company
• Full assistance provided upon arrival
• Training: Fully paid and conducted on-site in Sofia

What We Offer

• Stable, long-term employment with an international company
• Paid training and onboarding program
• Hybrid work model (office + remote)
• Private health insurance
• Friendly and multicultural work environment
• Career growth and internal mobility opportunities

Requirements

• Polish: C1 level (native or fluent)
• English: B1-B2 level
• EU citizenship or valid EU work permit
• Strong written communication and computer literacy skills
• Availability to start in November or December 2025

Interested?

Send your CV in English or contact us directly for more information:

[e-mail]
WhatsApp: [phone]