Policy, Research and Information Officer

Royal Borough of Windsor and Maidenhead; Maidenhead; Hybrid; GBP 44,000 - 49,000; Full time

Job summary

A borough council in the UK is looking for a Policy, Research and Information Officer to enhance Adult Social Care through the development of policies and the use of information technology. This full-time role offers a hybrid working model, competitive salary, and opportunities for professional development. Ideal candidates will possess relevant qualifications and experience in policy development, strong communication skills, and the ability to work independently.

Benefits

32 days annual leave plus bank holidays

Generous Local Government Pension Scheme

Employee Assistance Programme providing counselling

Access to discounts with retailers

Qualifications

• Experience in developing policies and managing information content.
• Experience working in social care or health.

Responsibilities

• Lead the development of policies and guidance to support departmental objectives.
• Undertake detailed analysis and research to inform policy and practice.
• Create and publish engaging content for the council’s intranet and website.
• Evaluate the effectiveness of initiatives.
• Support co-production with residents, carers, staff, and stakeholders.
• Collaborate with Public Health, Legal Services, and senior leaders.

Skills

Strong written and verbal communication skills

Excellent IT and organisational skills

Understanding of co-production

Education

Relevant qualifications to degree level or equivalent experience in research and policy development

Job description

Overview

We have an exciting opportunity for a Policy, Research and Information Officer to join us!

This is a full-time, permanent role with hybrid working, and a salary of £44,355 – £48,446 per annum.

About Us

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority – takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.

Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.

It’s a great time to join RBWM. We’ve begun our transformation journey—Living Well Together—a vision shaped by staff that’s about helping residents live well and enabling our teams to work well together in a connected, compassionate, and forward-thinking environment. We’re investing in new roles, new technology, and enhanced learning and development to support our teams and improve outcomes.

Our Latest Staff Survey Shows

• 92% of colleagues feel their work is meaningful
• 87% say their line manager demonstrates the council’s values

But don’t just take our word for it—watch our staff videos to hear directly from our teams about what it’s like to work here.

Adult social care careers | Royal Borough of Windsor and Maidenhead

Why now?

It’s a great time to join RBWM. We’ve started our transformation journey—Living Well Together—a vision shaped by staff that’s about helping residents live well and enabling our teams to work well together in a connected, compassionate, and forward-thinking environment. We’re investing in new roles, new technology, and enhanced learning and developmentto support our teams and improve outcomes.

This role is part of that investment—supporting our ambition to improve Adult Social Care through better policies, smarter use of information, and co-production with our communities.

The Role

Reporting to the Principal Social Worker, you will play a key role in the continuous improvement of the Adult Social Care department. You’ll lead the development of policies and guidance, research and evaluate new ways of working (including the use of AI and technology), and create accessible information for staff and residents.

Your Role Will Involve

• Leading the development of policies and guidance to support departmental objectives.
• Undertaking detailed analysis and research to inform policy and practice.
• Creating and publishing engaging content for the council’s intranet and website.
• Evaluating the effectiveness of initiatives, especially around prevention and outcomes.
• Supporting co-production with residents, carers, staff, and stakeholders.
• Collaborating with Public Health, Legal Services, and senior leaders to shape strategic decisions.

What we are looking for

• Relevant qualifications to degree level or equivalent experience in research and policy development.
• Experience in developing policies and managing information content.
• Understanding of co-production and experience working in social care or health.
• Strong written and verbal communication skills, with the ability to present complex information clearly.
• Excellent IT and organisational skills, and the ability to work independently.

What we offer

• 32 days annual leave plus bank holidays.
• Flexible working, including a hybrid working pattern for a better work-life balance.
• Generous Local Government Pension Scheme, including life cover (3x annual salary) and AVC options.
• Free employee parking close to the offices.
• Give As You Earn
• Instant Reward Scheme to recognise and reward innovative achievement.
• Employee Assistance Programme providing counselling, advice and information.
• Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities employer, we encourage applications from all backgrounds, believing that diverse talent makes us stronger.

If you have a disability, are a current or former member of the armed forces, or have been part of any formal care system up to the age of 25, you will be guaranteed an interview if you meet the minimum requirements for the role.

Interview date: 29th October 2025

If you wish to discuss this position informally, please contact Kate Concannon (Deputy Director Adult Social Care) at [e-mail]