Policy Manager (Consumer Policy)

Solicitors Regulation Authority; Birmingham; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A regulatory body for legal services is seeking a Policy Manager to lead major policy projects aimed at improving the legal services market in England and Wales. The role involves engaging with stakeholders and producing high-quality documents. Candidates should have a strong understanding of regulatory frameworks and be skilled at managing multiple priorities in a fast-paced environment. The position offers a hybrid work model, with an expectation of two days in the office each week, and includes a flexible benefits package.

Benefits

Flexible benefits package

Defined contribution pension scheme

Additional 3% salary after probation

Qualifications

• Strong understanding of the regulatory context in the legal sector.
• Ability to build relationships with senior stakeholders.
• Proven skills in producing high-quality documents under tight deadlines.

Responsibilities

• Lead development and implementation of key policies.
• Engage with various stakeholders to promote evidence-based policies.
• Produce reports and consultation papers.
• Juggle multiple priorities in a fast-paced environment.

Skills

Regulatory understanding

Project management

Relationship building

Decision making

Document writing

Job description

In the role of Policy Manager, you will lead the development, delivery and implementation of key policies likely to improve the legal services market in England and Wales. The work will be diverse and fast paced and often high profile. From considering how our regulation can promote access to justice for different people and businesses, to helping to develop and implement our policy positions on high-volume consumer claims, making sure our requirements strike the right balance between minimising regulatory burdens, while protecting consumers from harm. You will need to have a clear understanding of the SRA's regulatory purpose and approach and of the range of available regulatory tools. You will use policy techniques, engagement, and strong project management skills to lead policy development on complex issues which may be unfamiliar. You will ensure that the importance of an evidence base and the values of equality, diversity and inclusion thread throughout. As part of your role, you will produce and present well-written reports, consultation papers, policy documents and board papers. You will provide specialist advice, support and briefings on complex policy issues within the SRA and externally. Working with a wide range of internal and external stakeholders, you will be confident in establishing influential relationships and will have the credibility to contribute effectively in external debate. As a member of the SRA's leadership team, you will promote the SRA's culture, values, policies and ways of working and will lead pieces of work as well as having opportunities to matrix line manage

What’s in it for you

• Lead major policy projects from design to implementation
• Gain exposure to high profile stakeholders
• Enjoy an environment that values equality, diversity and inclusion
• We are recruiting for this role in our Birmingham, Cardiff, and London offices. You will be based in the office nearest to your location, with the expectation of working two days a week in the office and the remainder of the week from home. You may be required to travel between our offices as well as to other sites for meetings with stakeholders or attendance at specific events
• The Policy Manager role is a senior role which carries significant responsibilities. We are looking for policy experts who thrive on juggling competing priorities and are able to lead policy development in areas outside of their expertise
• Experience of leading high profile policy projects, using robust project management techniques to develop and implement a range of approaches to policy problems
• Experience in consumer policy, financial services or legal services would be desirable, Additionally, we provide a generous flexible benefits package, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation

Qualifications

• Understanding of the regulatory context and how this shapes approaches to regulation in the legal sector
• Ability to build influential relationships with senior level internal and external stakeholders
• A strong decision maker, with ability to produce practical and clear conclusions to complex issues
• Ability to produce a range of documents to an exceptional standard, including board papers and consultations documents
• Ability to work at pace to challenging deadlines, juggling a number of competing priorities