Plumber (Responsive Repairs)

Novus Property Solutions Limited; Basingstoke; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading property maintenance company is looking for a dedicated Plumber to join their team in Basingstoke. You will perform a variety of tasks including replacing sanitaryware and conducting responsive repairs in social housing. The ideal candidate will have a minimum NVQ level 2 plumbing qualification and experience in domestic plumbing. This position offers an attractive salary package, a van, and a commitment to a diverse workplace that champions personal development and environmental responsibility.

Benefits

Attractive salary & benefits

Paid call out 1 in 6 weeks

23 days of holidays + BH

Pension scheme

Fleet van & fuel card

Discounted healthcare scheme

Paid volunteering day

Length of service awards

Qualifications

• Previous experience as a domestic plumber required.
• Must have NVQ level 2 plumbing qualification.
• Full UK Driving licence is essential.

Responsibilities

• Replace sanitaryware and perform repairs on water mains and drainage.
• Conduct responsive repairs on domestic properties.
• Manage daily workload effectively using job tickets.

Skills

Domestic plumbing experience

Customer service

Health and Safety knowledge

Problem solving

Education

NVQ level 2 plumbing qualification

Tools

Plumbing tools

Job description

Location: Site based covering Berkshire, Hampshire and Oxfordshire. Standard Hours Monday- Friday 39 hours plus out of hours on call. Working with us as a Plumber, you’ll get the opportunity to work for a committed and ambitious company who are focused on nurturing and developing our people and ensuring they have the opportunities they want to utilise their skills; and learn and develop if desired. Based on a Social Housing Tenanted property Responsive Repairs contract, your role will be varied, and customer focused, surrounded by like-minded teammates who work together to ensure an excellent service. To make your day more effective our central support team will plan your work to ensure customer needs are met whilst balancing your travel time. In this role, you’ll get to see the impact your skills have on the people and communities you work with every day; and all whilst working in a secure, inclusive, and caring environment.

Responsibilities

• Previous experience working as a dedicated domestic Plumber including but not limited replacing sanitaryware, toilets, baths, shower trays, basins, refurbishment of shower heads and taps. repairs off watermains supplies, soil stacks and drainage, ideally within social housing, tenanted properties.
• Maintenance and repair of vented and unvented hot water systems, cold water storage take maintenance and renewal
• Responsive repairs call out on domestic properties- assessment of works required, identifying solutions and carrying out repairs.
• Working from job tickets or a handheld device daily, you will be trusted to manage your own day and workload effectively.
• Always delivering an outstanding service to customers with the understanding that you are working in their homes.
• Following Novus' exemplary Health and Safety policies and standards
• A Full UK Driving licence is essential.
• This role requires a DBS check.

Requirements & Tools

• Tools provided
  As a Plumber you will need to hold a minimum of an NVQ level 2 plumbing qualification. You will be comfortable in working in a live environment, working in occupied properties the majority of the time. What is equally as important is the ability to take responsibility to use your initiative to identify solutions and ensure tasks are completed in a timely manner, delivering customer satisfaction.
  Novus Property Solutions is a dynamic, award‑winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family‑owned business with a rich 128‑year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate.

At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons, that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply to the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award‑winning Property Maintenance company in this, or another role.

Benefits

• Attractive salary & benefits to suit you
• Paid Call out 1 in 6 Weeks
• 23 Days Hols & BH - option to buy or sell holidays
• Pension scheme
• Fleet Van/Fuel Card
• We also offer a Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more….