Planning / Business Analyst

Jobandtalent; Corby; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A dynamic e-commerce firm in the UK is seeking a detail-driven Planning / Business Analyst to support their operations. This role focuses on performance management, ensuring accurate labour planning and operational forecasting to align with fulfilment goals. Ideal candidates will possess strong analytical and Excel skills, alongside experience in warehouse or logistics environments. The role offers 28 days of holiday and a supportive team environment with potential for permanent employment after probation.

Benefits

28 days of holidays

Possible permanent contract

Training and onboarding

Supportive team environment

Progression potential

Weekly pay

Qualifications

• Strong analytical mindset with excellent Excel skills (pivot tables, formulas, data visualisation).
• Experience in a warehouse, logistics or e-commerce environment preferred.
• Confident in presenting data to stakeholders at all levels.

Responsibilities

• Lead the development and adjustment of daily and weekly labour plans.
• Own KPI governance across departments and track performance.
• Ensure data accuracy and provide actionable performance insights.

Skills

Analytical mindset

Excellent Excel skills

Presentation skills

Problem-solving

Time management

Tools

SAP

Job description

Planning / Business Analyst – E-commerce Fulfilment

Location: Hybrid (4 days on site, 1 remote)

Shift Pattern: 07:00 – 15:00 Monday to Friday

About the Role

We're looking for a detail-driven Planning/Business Analyst to support a fast‑paced e‑commerce warehouse operation. This role sits at the heart of performance, ensuring that labour planning, reporting and operational forecasting are accurate, timely and aligned with the business’s fulfilment goals.

You’ll work closely with Operations, Recruitment, HR and Finance teams to turn data into clear, actionable insight. If you enjoy solving problems, improving processes and helping a site run smoothly at scale, this is a great opportunity.

Lead Responsibilities – Planning & KPI Ownership

• Lead the development, monitoring and adjustment of daily and weekly labour plans in line with forecasted order volumes and productivity targets.
• Own KPI governance across departments, tracking performance against plan and proactively identifying variances, risks and required interventions.
• Lead the maintenance and continuous improvement of operational reporting dashboards (productivity, pick rate, cost‑to‑serve, etc.).
• Analyse operational and labour‑planning trends to inform decision‑making and drive continuous improvement.
• Ensure data accuracy and alignment across WMS, time‑and‑attendance and all planning documentation.
• Provide clear, actionable performance insight to operational leaders, enabling informed planning decisions.

Support Responsibilities – Projects & Cross‑Functional Work

• Support wider project activity by providing analysis, modelling and KPI input as required.
• Contribute planning insights and performance metrics to project teams, trials and improvement initiatives.
• Assist in preparing documentation, data packs and reporting to enable successful delivery of project outcomes.

What We’re Looking For

• Strong analytical mindset with excellent Excel skills (pivot tables, formulas, data visualisation).
• SAP knowledge is preferred but not essential.
• Experience in a warehouse, logistics or e‑commerce environment (preferred).
• Confident in presenting data to stakeholders at all levels.
• Ability to work independently, prioritise effectively and meet deadlines.
• Comfortable working with multiple data sources and fast‑changing information.
• A proactive approach to problem‑solving and continuous improvement.

What We Offer

• 28 days of holidays
• Possible permanent contract after passing probation period
• Training and onboarding to help you succeed in the role
• Supportive team environment with progression potential
• Progression as warehouse rapidly expands
• Weekly pay and onsite facilities