Planner

Bridge Recruitment UK Ltd; Sutton; On-site; GBP 30,000; Full time

Job summary

A recruitment agency in the UK is seeking an experienced Planner to manage engineers' workloads effectively. Located in Cheam, the role requires excellent communication skills, a proactive approach, and organizational expertise. Responsibilities include scheduling, monitoring work readiness, and ensuring service delivery. The position offers a starting salary of £29,724, with a full-time schedule from 8am to 5:30pm, Monday to Friday.

Qualifications

• Excellent communication skills, both written and verbal.
• Ability to cover next level tasks as needed.
• Flexible and adaptable to change.

Responsibilities

• Plan engineers' work effectively.
• Monitor engineers are ready for work.
• Schedule appointments with customers.

Skills

Excellent communication skills

Proactive approach

Excellent planning and organizational skills

Job description

Planner

Location: Cheam

Salary: Starting salary is GBP29,724

Hours: 8am - 5.30pm, Monday - Friday.

Job type: Full-time, permanent

Bridge Recruitment is helping one of our established clients recruit for an experienced Planner to join their ever-expanding team.

Responsibilities of the Planner

• Effectively planning engineers work
• Take ownership of your engineers' daily workload
• Inbound calls from the engineers on the dedicated Engineer Line
• Monitor engineers are ready for work and dispatch unallocated works
• Check previous day has no outstanding works
• Ensure all works are planned and completed within the contracts SLA
• Managing the Action Lists that Planners are responsible for
• Scheduling appointments with customers
• Proactively work towards the reduction of incoming complaints
• In the event of absence, manage and monitor any changes to works scheduled
• Keeping customers informed and updated
• Support all team members in all tasks
• Ensure all daily tasks are completed

Requirements of the Planner

• Excellent communication skills, both written and verbal on all levels
• Ability and willingness to step up to cover next level tasks
• Proactive approach
• Innovative whilst working within agreed structure
• Flexible and ability to adapt to change
• Committed to delivering exceptional service delivery both internal and external
• Maintain an efficient, professional and team focussed attitude at all times
• Trustworthy and able to promote a confidential environment
• Customer focussed
• Ability to work within and follow company and client's policies and procedures
• Excellent planning and organisational skills

If you feel like you meet the above criteria for the Planner role, then please apply now