Photocopier Field Service Engineer

N F Resourcing; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A specialist recruitment firm is seeking a Photocopier Field Service Engineer to support high-end print and copier devices across client sites in the Home Counties region. The ideal candidate should have extensive hands-on experience with MFDs and a strong commitment to customer satisfaction. Responsibilities include diagnosing faults, performing maintenance, and ensuring installations meet client requirements. This is a dynamic role offering an opportunity to join a respected service team.

Qualifications

• Extensive hands-on experience supporting MFDs, photocopiers, and managed print solutions.
• Advanced fault diagnosis and resolution skills with a methodical approach.
• Strong customer-facing communication skills.

Responsibilities

• Attend service calls to diagnose and repair faults on MFDs.
• Perform effective maintenance through cleaning, adjustments, and part replacements.
• Carry out routine preventative servicing.

Skills

Extensive hands-on experience supporting MFDs

Advanced fault diagnosis and resolution skills

Strong customer-facing communication

Commercial awareness

Job description

ROLE - Photocopier Field Service Engineer

LOCATION - Reading / Oxford and surrounds

We’re recruiting for a customer-facing FSE to support high-end print and copier devices across multiple client sites around the Home Counties region. This is a fantastic opportunity to join a respected service team, delivering expert maintenance, fault diagnosis, and installations in a dynamic, fast-paced environment.

Key Responsibilities

• Attend service calls to diagnose and repair faults on MFDs
• Perform effective maintenance through cleaning, adjustments, and part replacements
• Carry out routine preventative servicing
• Escalate complex issues promptly and collaborate with technical colleagues when needed
• Install new equipment and ensure optimal performance and customer satisfaction

Candidate skills

We’re looking for a confident and capable professional who brings both technical expertise and leadership qualities to the role. The ideal candidate will demonstrate :

• Extensive hands‑on experience supporting MFDs, photocopiers, and managed print solutions in field‑based environments
• Advanced fault diagnosis and resolution skills, with a methodical approach to troubleshooting and a commitment to first‑time fix success
• Strong customer‑facing communication, able to build trust, manage expectations, and deliver a consistently high standard of service
• Commercial awareness, understanding th...