Job Summary
Salary Available Upon Request. 18 hours a week. The Primary Care Pharmacy Technician will work alongside the practice Clinical Pharmacist to support the practice clinical team in all aspects of prescribing and medicines safety. The purpose of this role is to support improvements to maximise safe and best practice in prescribing and improve the quality of patient care. You will be a point of contact for patients enquiries regarding their prescriptions. The post holder will help patients to get the best from their medicines through effective medicines reconciliation after discharge and on other transfers of care, identification of patients potentially suitable for repeat dispensing, providing assistance in the monitoring of high-risk drugs, and handling of prescription queries within the areas of competence. The role will also include training and development of practice based prescribing clerks and administrators to support improved co-ordination and effective pharmacy administration within general practice, especially with relation to repeat prescribing systems and processes. This role is to provide maternity cover for a minimum of 9 months. 18 hours - working 9 hours on a Thursday and Friday, commencing February 2026.
About Us
Established friendly 5 Partner training practice (registrars and medical students) with a growing list size (currently 14,400 patients). Forward thinking partners, determined to maintain a healthy working environment despite increasing pressures. High quality primary care services in a modern purpose built health centre. Full complement of highly skilled staff. Pharmacy team who manages repeat scripts, medication queries and medication reviews. Reduced Admin admin team to read action and code letters. Supportive team with weekly clinical meetings and quarterly whole team meetings. Close working relationships with multi disciplinary teams. Well organised IT efficient practice using Vision Clinical system. Located 25 minutes from Cardiff with good transportation links.
Main duties and responsibilities
- Support to the practice Clinical Pharmacist and practice Clinical Team to provide a safe and effective repeat prescribing service.
- Comply with legal and professional requirements and with safe systems of work for re-authorising repeat prescriptions.
- Co-ordinate medication review appointments and any changes of medication as advised by the clinical team.
- Medicines reconciliation post discharge and on other transfers of care.
- Day to day handling of prescription queries within area of own competence.
- Use and maintain information reporting systems and databases relevant to the position including incident reporting, prescribing data and patient outcomes.
- Participate in practice meetings, and other meetings to improve engagement of the role and to promote issues relevant to prescribing.
- Be responsible for the organisation, planning and of own workload to meet set deadlines.
- Support the Clinical Pharmacist in Share Care monitoring and processes.
- Undertake training and development to ensure the required knowledge and skills for practice based work.
- Escalate problems or issues to line manager that requires additional support or input.
- Carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change.
- Establish and maintain effective working relationships with GP practices, staff and other healthcare professionals.
- Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward recommendations of alternatives.
- Medicines reconciliation post discharge and on other transfers of care.
- Bring queries to clinical team to include under or over usage.
- Delivery of training and development to practice based prescribing clerks and administrators to support improved co-ordination and effective pharmacy administration within General Practice.
- Use and maintain information reporting systems and databases relevant to the position including incident reporting, prescribing data and patient outcomes.
- Liaise with multidisciplinary team, prescribing support team, community pharmacy and hospital pharmacy teams.
- Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the GDPR; Caldecott Guidelines and the Confidentiality Code of Conduct.
- Be responsible for the organisation, planning and of own workload to meet set deadlines.
- Utilise GP practice clinical systems to conduct prescribing audits.
- Support the Clinical Pharmacist with the work required under the UHB Medicines Management Incentive Scheme.
- In collaboration with practice Clinical Pharmacist and GP Prescribing Lead ensure that all major MHRA drug alerts, where appropriate and within levels of competence, are acted upon within practices over an appropriate time frame and to advise on any medication changes that occur as a result.
- Undertake training and development to ensure the required knowledge and skills for practice based work.
- Escalate problems or issues to line manager that requires additional support or input.
- Carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change.
- Establish and maintain effective working relationships with GP practices, staff and other healthcare professionals.
Qualifications and Qualifications/Experience
- Essential: GCSE A-C
- Desirable: NVQ level 3 Pharmaceutical Scientist
- Essential: Experience of working in primary care
Special Requirements
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. UK Registration required; applicants must have current UK professional registration.