Pharmacy Technician

NHS; Hythe; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local healthcare provider is seeking a Pharmacy Technician to ensure safe and effective prescribing within our team. In this role, you'll engage with patients, coordinate medication reviews, and improve prescribing processes. This position requires registration with the General Pharmaceutical Council and 3 years of related experience in a healthcare setting. Join our forward-thinking team and make a difference in patient care.

Qualifications

• 3 years experience as a Pharmacy Technician.
• Experience in a medicines-oriented environment.
• Ability to work in a dynamic, busy environment.

Responsibilities

• Coordinate discharge summaries and medication reviews.
• Improve repeat prescribing processes.
• Engage directly with patients about their medications.

Skills

Medication management

Communication

Problem-solving

Education

Registered with General Pharmaceutical Council (GPhC)

Evidence of continuing professional development

Tools

Microsoft Word

Excel

Clinical systems (e.g., Emis)

Job description

We are looking for a motivated and skilled Pharmacy Technician (GPhC registered) to play a vital role in our Prescribing Team. In this position, you will be at the heart of ensuring safe, efficient, and effective prescribing across our Practice, making a real difference to patient safety and experience.

You will work closely with GPs, nurses, and our administrative teams, supporting everything from medication reviews and repeat prescribing processes to liaising with patients, carers, and other healthcare professionals. You will help improve prescribing systems, answer medication queries, and develop innovative ways to keep our patients safe and well-informed.

This is an exciting opportunity to bring your expertise to a collaborative, forward-thinking Practice where your work will directly impact patient outcomes. If you thrive in a dynamic environment, enjoy problem-solving, and want to contribute to better healthcare for our community we would love to hear from.

Main duties of the job

This is a key role within our Prescribing Team, providing leadership and support while working closely with GPs, clinical staff, and reception teams. This is a varied, rewarding role where you will improve patient safety, optimise prescribing, and contribute to high-quality care across the Practice.

About us

At Oaklands Health Centre in Hythe, we are proud to care for over 11,000 patients in a modern, purpose-built practice. Our friendly, forward thinking team includes GPs, nurses, pharmacists, and more all working together to deliver outstanding patient care.

As a training practice, we invest in your development and support you to grow in your role. You will enjoy a varied, rewarding workload, modern systems that make your job easier, and the chance to make a real difference in the health and wellbeing of our local community.

Join us and be part of a supportive team that values innovation, collaboration, and putting patients first.

Job responsibilities

The post holder is a Pharmacy Technician registeredwith the General Pharmacy Council. They work within their professionboundaries to be an integral part of the Prescribing Team. They are key to themaximisation of the safe prescribing of medications across the Practice,ensuring that targets for monitoring common medications are met, and workingwith colleagues to enhance existing monitoring systems and therefore ensuringpatient safety.

The pharmacy technician also plays an important role inefficient prescribing, working to improve repeat prescribing processes.Working within guidelines and competencies agreed with the Practice, theyalso engage directly with patients, helping them to better understand andbenefit from their medications. Patient safety sits at the heart of all theseactivities.

To play a key role within ourPrescribing Team by providing leadership and support, as well as workingcollaboratively with GPs, other clinical staff, and reception teams.

The role will include:Coordinating discharge summaries and medication reviews, playing acentral role in repeat prescribing processes, liaising with patients, nursinghomes, carers, hospital and community pharmacies. Responding to medication queries and updatingmedical records.

Post holders will need to demonstrateflexibility and adaptability to working in a dynamic and busy environment

KeyRole Requirements

Acting as triage and support for repeatmedicines queries

To undertake medication-related audit

Check Eclipse data on a weekly basis

Support in clinical guidance around specialistonly, unlicensed and not recommended drugs

Review high cost items

Review high quantity dressing requests

Review discharge notifications that havemedication alteration

Supporting prescribing clerks and identifyingtraining needs

Dealing with out of stock queries

Dealing with medicines related complaints

Where possible dealing with difficultprescriptions that need an action by the GP. To develop the knowledge of otherhealthcare professionals to identify and manage poor concordanceeffectively. To carry out basic medication reviews, concordance reviews and refer to Doctors who will authorisemedication changes. Monitor the primary care DMARDSservice. Liaise with NHS Kent and Medway CCGMedicines Management Team in respect of the practices prescribing andbudget. Assist the reception team and dealwith patient queries. Assist the clinicians to ensure smoothand efficient running of clinics. Dealing with MHRA alerts and create arobust system for review. Lead on EPS and eRD

Communicationand Relationship Skills

Build close and effective relationships withinthe Practice and within the NHS Kent and Medway CCG Practices.

Build relationships with the PCN and a rangeof prescribers and pharmacy professionals including independent contractors.

Communicate with patients and carers who havea limited understanding of medicines.

Knowledge, Training and Experience

Registered with the General PharmaceuticalCouncil (GPhC) .

Meets the specific qualification and trainingrequirements as specified by the GPhC criteria to register as a PharmacyTechnician.

Enrolled in, undertaking or qualified from, anapproved training pathway. Forexample, the Primary Care Pharmacy Educational Pathway (PCPEP) or MedicinesOptimisation in Care Homes (MOCH).

Evidence of continuing professionaldevelopment.

Minimum of 3 years in a medicines orientatedenvironment.

Computer literacy knowledge of MicrosoftWord, Excel and Power-point and Clinical systems e.g. Emis

Good understanding of issues affecting primarycare prescribing.

Good understanding of issues affectingmedicines adherence

Good understanding of the common medicinesprescribed for long term conditions in primary care.

Good at practical problem solving.

Ability to work and integrate into GP practice& associated multidisciplinary teams.

Analyticaland Judgement Skills

Development of best practice to inform andchallenge prescribing behaviours in all prescribers and improve quality andpatient outcomes.

Interpretation of prescribing data andclinical system patient records.

Ability to assess the patient or carersunderstanding of taking medicines.

Able to make assessment of the interventionsrequired to improve medicines adherence.

Planningand Organisational Skills

Plan and manage own work programme withinPractice working day.

Able to manage concurrent projects andconflicting priorities.

Able to maintain records for patients reviewed

PhysicalSkills

Ability to drive across the locality. Mainlyshort journeys.

Ability to transport and install small itemsof equipment

The ability to use a range of a keyboard, ITpackages and applications

Responsibilityfor Patient/Client Care

Support the provision of advice on prescribingto all prescribers.

Support the provision of advice to patients onmedication as required.

Provides advice on medicines concordance

Provides advice and signposting to healthcareprofessionals relating to medicines concordance

Responsibilities for Human Resources;(HR)

Supports practice staff in the implementationof prescribing change.

Supports healthcare professionals in the implementationof interventions to improve concordance and with agreed changes tomedication.

Responsibilitiesfor Information Resources

Responsiblefor personally generated information in relation to own work.

Responsible for inputting interventionsdirectly onto the GP patient record

This jobdescription is not exhaustive and may be adjusted periodically after reviewand consultation. You will also be expected to carry out any reasonableduties which may be requested from time to time.

Person Specification

Qualifications

• N/A

Experience

• 3 years experience as a Pharmacy Technician
• Working in Primary Care or GP Practice would be desirable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.