Pharmacy Technician

Bosvena Health; Fowey; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare provider in the United Kingdom is looking for a Pharmacy Technician to support medicines management for frail patients. The role involves conducting medication reviews, collaborating with healthcare professionals, and providing training to staff. Candidates should have a BTEC / NVQ Level 3 in Pharmacy Services and experience in a clinical setting. This position offers a chance to make a difference in patient safety in an integrated care environment.

Qualifications

• Post-registration experience working as a pharmacy technician in a clinical setting.
• Experience of working in multi-professional teams.
• Mandatory CPD to maintain fitness to practice.

Responsibilities

• Conduct medication reviews and provide pharmaceutical advice.
• Liaise with care homes and GP practices for medication systems.
• Deliver training on medication safety and self-care.

Skills

Pharmaceutical advice

Medication reviews

Collaboration

Training and education

Education

BTEC / NVQ Level 3 in Pharmacy Services

Current registration with the General Pharmaceutical Council (GPhC)

Job description

Bosvena and Three Harbours primary care network are seekinga Pharmacy Technician to join ourevolving Integrated Neighbourhood Frailty Team.

This role focuses on supporting medicines management forfrail patients across our geography, including those in care homes. You willdeliver medicines optimisation, ensuring safe, effective, and evidence-basedpharmaceutical care. Working closely with GPs, community pharmacies, andmultidisciplinary teams, helping to improve prescribing systems, reducemedication-related harm, and promote self-care.

The role involves conducting medication reviews, supportingstructured medication reviews (SMRs), and contributing to quality improvementinitiatives. You will also provide education and guidance to care home staff,patients, and carers, ensuring compliance with national and local medicinesoptimisation priorities.

This is an exciting opportunity to make a real difference topatient safety and outcomes within a collaborative, integrated careenvironment.

Main duties of the job

Carry out medication reviews and pre-SMRs forfrailty patients, including home visits where required.

Provide pharmaceutical advice to colleagues, patients,carers, and care home staff, promoting safe and cost-effective prescribing.

Liaise with GP practices, community pharmacies,and care homes to maintain efficient repeat prescribing and stock controlsystems.

Support medicines optimisation initiatives anddeliver training to care home staff on key areas such as self-care andmedication safety.

Work collaboratively within the INT Frailty MDT,contributing to safeguarding, quality improvement, and patient-centred care.

Ensure accurate documentation of interventionsand share recommendations with GPs and relevant providers.

Maintain professional development through CPPEand other accredited training, acting as a medicines expert within the team.

About us

Our primary care network spans coastal, town and rural Cornwall including Bodmin, Fowey, Lostwithiel and Par. We are developing our integrated neighbourhood team, working with social care, community partners, secondary care and voluntary sector providers, to deliver high quality, patient centred health care across our geography.

Job responsibilities

• To liaise with the Frailty Clinical Lead andcarry-out comprehensive medication reviews for all frailty cohort patients ondischarge this may include home visiting.
• To provide frailty patients / carers or carehomes with a documented review of their medicines systems and processes. Thiswill support implementation of an effective national and local initiativessurrounding medicines and medicines training.
• To work alongside pharmacists within the PCNteam to support the INT Frailty Team SMR work by doing medicines reviews/Pre-SMR as required.
• Participate in Medicines Management teammeetings where appropriate

Main responsibilities

• Systems and Process Medication ManagementReviews
• Work collaboratively with carers and whereappropraite care home manager and senior staff.
• Undertake the systems and process review with patientsor their carers engaging with them and recording your findings for eachsection.
• Give feedback and recommendations during theprocess and summarise at the end of the visit the actions you are going to takeand timeframes.
• Email or provide a copy of the report andidentified guides and templates that support improvement in practice.
• Communicate with other relevant parties asappropriate
• Share the SMR through the DCCR
• To work collaboratively across the interfacebetween care providers, care homes, community pharmacy and GP practice andmaintain excellent communication to ensure accurate medicines supply and stockcontrol systems.
• Follow up on recommendations made to ensurechanges are made to achieve the desired outcomes

Job description

Job responsibilities

Main tasks

• To liaise with the Frailty Clinical Lead andcarry-out comprehensive medication reviews for all frailty cohort patients ondischarge this may include home visiting.
• To provide frailty patients / carers or carehomes with a documented review of their medicines systems and processes. Thiswill support implementation of an effective national and local initiativessurrounding medicines and medicines training.
• To work alongside pharmacists within the PCNteam to support the INT Frailty Team SMR work by doing medicines reviews/Pre-SMR as required.
• Participate in Medicines Management teammeetings where appropriate

Main responsibilities

• Systems and Process Medication ManagementReviews
• Work collaboratively with carers and whereappropraite care home manager and senior staff.
• Undertake the systems and process review with patientsor their carers engaging with them and recording your findings for eachsection.
• Give feedback and recommendations during theprocess and summarise at the end of the visit the actions you are going to takeand timeframes.
• Email or provide a copy of the report andidentified guides and templates that support improvement in practice.
• Communicate with other relevant parties asappropriate
• Share the SMR through the DCCR
• To work collaboratively across the interfacebetween care providers, care homes, community pharmacy and GP practice andmaintain excellent communication to ensure accurate medicines supply and stockcontrol systems.
• Follow up on recommendations made to ensurechanges are made to achieve the desired outcomes

Communication and working relationships

• To engage with GP services, care homes or carersand Frailty MDT to establish your role within delivery of care for frailtycohort patients.
• To follow processes to access relevant patientinformation from GP practices and to effectively communicate clinicalinterventions to the different provider organisations and ensure theserecommendations are addressed. This should be in agreement with the GPpractices and colleagues as part of collaborative working.
• To communicate sensitive informationeffectively, both written and oral, in order to:
• Provide guidance and information to care homesto provide clarity around their roles and responsibilities with regards tomanaging medication, and where to access appropriate support and training.
• Provide medicines advice to patients, carers anda variety of other healthcare professionals.
• Liaise across different healthcare settings withrelevant clinicians to help improve and ensure effective patient medicationreviews and at transfer of care across the interface.
• Work closely and collaboratively with health andsocial care teams across the INT frailty network to ensure patients receive thebest care. Colleagues will include:

-Patients, their proxy, and carers

-Care Home staff

-General Practitioners (GPs) and non-medicalprescribers (NMPs)

-INT Frailty MDT

-GP Practice staff

-Primary Care Network (PCN) Staff

-Hospital clinical staff

-Community Health Services staff

-ICB Prescribing and Medicines Optimisation Team

-Community pharmacy teams

-Adult Social Care (ASC) staff

-CQC staff

-Liaise with the INT frailty lead about anyconcerns or queries regarding frailty or care homes and patient safety e.g.safeguarding.

Medication reviews/ Pre-SMR

• To ensure patients medications are reviewed andoptimised in regards to self-care treatments, where appropriate involving thepatient and/or their carers or welfare proxy.
• To use a shared decision-making consultationmodel adapting to individual patient circumstance and ability e.g., dementia,learning disability, sensory impairment.
• Recommend and implement prescribing-relatedinterventions e.g., rationalise prescribing in line with local and nationalpriorities.
• Provide information and advice to patients andtheir carers (e.g., care home manager) regarding their medicines, includingpromoting self-care, supporting, and reassuring patients when necessary.
• Reduce the likelihood and consequences ofpatient harm from their prescribed treatments. Ensure monitoring is in place asneeded.
• Refer patients to other clinical services,including those within relevant multidisciplinary teams including e.g., INT frailtyteam MDT, community pharmacy services.
• Produce written summary of outcomes of eachclinical medication review including recommendations made and implemented. Thissummary to be shared with the patients GP and community pharmacy and patients/ care homes or care home if applicable.

Medicines Optimisation Education & Training

• To support care homes to access Adult SocialCare or ICB training to ensure appropriate medicines optimisation training forcare homes.
• Deliver elements of education around keypriorities areas agreed with the Frailty INT team service lead for example:self-care and medication advice for care home staff

Leadership

• Support leadership within the INT frailty teamMDT team as an expert on medicines.
• Provide expert pharmaceutical input intosafeguarding incidents relating to medicines use in patient homes or care homeswhen required and where appropriate
• The post holder may have tasks or responsibilities delegatedto them, appropriate to their level of competence. They may also be expected todelegate tasks or responsibilities to other staff, as appropriate.

Flexibility

This job description is intended to provide a broadoutline of the role. The post holder may be required to carry out other dutiescommensurate with their banding and competence.

Policies and procedures

The post holder is required to familiarisethemselves with all relevant INT / PCN policies and procedures and to complywith these at all times.

Confidentiality and data protection

The post holder must maintain theconfidentiality of information about patients, staff and other health servicebusiness and meet the requirements of the Data Protection Act (2018) andGeneral Data Protection Regulation (2018) at all times.

The post holder must comply with all INT and PCNinformation and data protection policies at all times. The work of the INT isof a confidential nature and any information gained by the post holder in theirrole must not be communicated to other persons except where required in therecognised course of duty.

Health, safety and wellbeing

Employees must be aware of the responsibilitiesplaced on them under the Health and Safety at Work Act (1974) and must followthese in full at all times, including ensuring that they act in line with allagreed procedures at all times in order to maintain a safe environment forpatients, visitors and colleagues.

The INT / PCN is committed to support the healthand wellbeing of all its employees. The post holder is required to familiarisethemselves with the organisations range of health and wellbeing support, sharewith their team, and report stress and ill health as early as possible

Equality, diversity and inclusion

Our INT aims to grow inclusive teams in which you feel likeyou belong, we encourage a culture of learning from different points of view.We want to support you to be courageous and to overcome bias and challengeprejudice.

Use of technology

The role will require extended use of technology includingEMIS Clinical system, Eclipse Safety System, RIO and other patient clinicalsystems that support safety and contemporaneous treatment and clinicalrecording.

No smoking policy

We have a no-smoking policy, in line with governmentlegislation. This applies to all staff, visitors and patients. It is acondition of employment for staff that they do not smoke whilst on duty or inuniform or anywhere on Trust premises. This includes electronic cigarettes.

Professional registration

All employees who are required to be a member of aprofessional body are required to hold relevant registration and must complywith the standards and guidelines of their professional practice, education andconduct and must act at all times within the boundary of the code of conduct.

Infection prevention and control

Infection prevention and control is everybody'sresponsibility. All staff, both clinical and non-clinical, are required toadhere to the standard PCN/INT Infection Prevention and Control Policies andmake every effort to maintain high standards of infection prevention andcontrol at all times thereby reducing the burden of healthcare-associatedinfections (HCAI).

Safeguarding children, young people and vulnerable adults

Our INT is committed to safeguarding and promoting thewelfare of children, young people and vulnerable adults, and expects all staffand volunteers to share this commitment. Rigorous recruitment checks arecarried out and successful applicants may be required to undertake an EnhancedDisclosure via the Disclosure and Barring Service (DBS).

Quality

Excellent care at the heart of the community is our INTvision. To make sure our care meets this high standard all staff must ensurethat the three themes of quality care are provided in every encounter they havewith our patients. The three themes are safe care, effective care, andpatient-centred care.

All staff, clinical and non-clinical, areexpected to ensure that quality is a key consideration in all we do. Thisincludes reviewing practice and being open to feedback on our performance,being open and honest, and seeking to identify, resolve, and appropriatelyescalate issues and risks.

Person Specification

Qualifications

• -BTEC / NVQ Level 3 in Pharmacy Services or equivalent
• -Current registration with the General Pharmaceutical Council (GPhC)
• -Mandatory CPD to maintain fitness to practice in line with /GPhC UK requirements
• -National accredited medicines management/reconciliation qualification or equivalent experience
• -Trainer of Trainers/ Practice supervisor or equivalent

Experience

• -Post-registration experience working as a pharmacy technician in a clinical setting with direct patient contact
• -Experience of successfully working as part of multi-professional teams
• Carrying out audit/ Quality Improvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Strategic Manager: Integrated Neighbourhood Team

Depending on experienceBased on agenda for change Band 5