Pharmacy Support Worker - Homecare

University Hospital Southampton NHS FT; Southampton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare institution is looking for a dedicated Pharmacy support worker to join their Homecare team in Southampton. In this essential role, you will manage prescriptions, receipting goods, and processing invoices while supporting over 8900 patients at home. The ideal candidate will have strong IT skills, attention to detail, and the ability to communicate effectively. Opportunities for training and growth are available in a diverse and inclusive environment. Flexibility in working hours is essential, including evenings and weekends.

Qualifications

• Must be able to commit to completing an in-house training programme within 6 months.
• Required to lift and handle packages weighing up to 15kg.
• Willingness to work late evenings, bank holidays, and weekends as required.

Responsibilities

• Receipting goods and processing invoices for payment.
• Answering phones and processing prescriptions.
• Maintaining an organized work environment.

Skills

IT experience

Attention to detail

Excellent written and verbal communication

Ability to work independently

Ability to prioritise workload

Education

GCSE’s or equivalent grades A* - C or 4-9 in English and Maths

Health and physical abilities sufficient for the post

Job description

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for detailed job description of the role.

Main duties of the job

We are looking for a friendly and hardworking individual to join our busy Homecare team as a Pharmacy support worker within University Hospital Southampton NHS Foundation Trust (UHS).

Homecare is a service that involves arranging medication and treatments to over 8900 patients in their home via 12 different Homecare providers.

We are a small but expanding team of 14 staff consisting of 2 Pharmacy Technicians, 1 Senior Officer, 2 Advanced Senior Pharmacy Support Workers, 6 Senior Pharmacy Support Workers, and 3 Pharmacy Support Workers. The department operates Monday to Friday, from 9:00 to 17:30.

Working for our organisation

University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

At UHS we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.

At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

Detailed Job Description And Main Responsibilities

This role is office based and involves receipting goods & processing invoices for payment through our CMM computer system. Other duties include answering the phone, and taking in prescriptions handed in via our hatch. This vacancy does not meet the Home Office threshold for sponsorship therefore we are unable to accept applications from candidates who do not have the right to work in the UK.

The Ideal Candidate Will Have

• IT experience
• ability to work independently
• show attention to detail
• excellent written and verbal communication
• ability to prioritise workload

Person specification

Trust Values

Essential criteria

• Patient First
• Always Improving
• Working Together

Qualifications, Knowledge And Experience

Essential criteria

• Health and physical abilities sufficient for the post (if necessary, with reasonable adjustments with respect to the Equality Act/Disability Discrimination Act)
• Required to lift and handle packages, weighing up to 15kg on a repetitive basis. (Reasonable adjustment may be made) Required to move pallets weighing between 500 and 600kg using an unpowered pallet truck daily (Receipts posts only)
• Must be able to commit to completing ‘in-house’ training programme within 6 months of starting. Opportunities to progress are available but may require additional qualifications to meet eligibility criteria to undertake additional qualifications
• Must be able to work late evenings, bank holidays and weekend working according to rota requirements

Desirable criteria

• GCSE’s or equivalent grades A* - C or 4-9 in English and Maths (If qualifications gained outside the UK evidence of equivalent standards must be demonstrated at interview)
• GCSEs in science-based or other role specific relevant subjects
• Previous pharmacy or laboratory experience (hospital, community or industry)
• Previous experience in health or social care (if not pharmacy)
• Experience in stock control i.e., receiving, maintaining and / or issuing stock
• Use of till and / or handling money in a work environment (RSH posts only)
• Clinical trials or research experience (Clinical trials only)