Pharmacy Operations Manager - Stores and Procurement

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent NHS Trust in the UK is seeking an Operations Manager for Stores and Procurement. This full-time role encompasses management and continuous improvement of the Stores team within the Pharmacy Department. Candidates must be Registered Pharmacy Technicians with significant hospital experience and leadership skills. The position requires strong interpersonal and communication skills to ensure compliance and effective teamwork. Flexible working hours are offered along with a comprehensive benefits package.

Benefits

Flexible working hours

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Excellent pension scheme

Wagestream - access pay as you earn

Free Park & Ride service

On-site Nursery

Support in career development

Qualifications

• Significant hospital pharmacy experience required.
• Stores and/or Procurement experience is desirable.
• Pivotal in leading the Stores team.

Responsibilities

• Lead day-to-day operations of the Stores team.
• Manage workload allocation and Key Performance Indicators.
• Conduct recruitment and performance reviews.

Skills

Leadership experience

Collaboration

Communication

Education

Registered Pharmacy Technician with the General Pharmaceutical Council

Job description

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.

Overview

The Pharmacy Department provides a comprehensive pharmacy service across the Trust and to several external community units. We are a large, very busy department with over 180 members of staff including Pharmacists, Pharmacy Technicians, Pharmacy Assistants, Science Manufacturing Technicians and Admin staff. There are many varied roles and we all work as a team to provide the different functions and services whilst maintaining a high level of patient care. We have strong links with both the School of Pharmacy, with onsite teacher practitioner posts, and the Medical School at the nearby University of East Anglia.

Functions

Functions of the Pharmacy Department include the ordering, receipt, and supply of medicines to wards and departments throughout the Trust/external units. This includes dispensing for inpatients, outpatients, community units and supplying ward stocks averaging around 2,500 items a day. Wards and external units are provided with a clinical service with Pharmacists and Pharmacy Technicians an integral part of the multidisciplinary team. The Pharmacy provides Aseptic Services such as the preparation and supply of chemotherapy and other sterile products. We have a Quality Assurance team that works to ensure that our products are prepared and supplied to the highest quality standards.

Operations Manager, Stores and Procurement

Operations Manager, Stores and Procurement is a new and exciting role that will play a key part in managing and implementing continuous improvement of the Stores and Procurement team.

Responsibilities

The Operations Manager, Stores and Procurement will be accountable to the Pharmacy Procurement Specialist and will be expected to take the lead on the day-to-day running and organisation of the Stores team, including workload allocation, Key Performance Indicators, recruitment, performance reviews and any other Human Resource management issues.

Qualifications

The Operations Manager, Stores and Procurement will be a Registered Pharmacy Technician with the General Pharmaceutical Council, with significant hospital pharmacy experience. Stores and / or Procurement experience is also desirable. The Operations Manager, Stores and Procurement, will be pivotal in leading the Stores team, therefore leadership experience and holding a leadership qualification, or working towards, is essential.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

About the Trust

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

Benefits

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

The Pharmacy department hold a MHRA (Medicines and Healthcare products Regulatory Agency) Wholesale Dealers Licence. A key part of this role is ensuring legislation and regulations are abided by, and working with the Pharmacy Procurement Specialist to ensure audits and actions are undertaken to ensure compliance.

The post holder must be able to prioritise their workload, collaborate with Pharmacy stakeholders and Trust staff and communicate effectively. The ability to plan and implement change is also essential, as is emotional intelligence and the ability to work as a team, being flexible and strong interpersonal skills.

The post is full time, to be worked Monday to Friday. There is also a requirement to work 1 in 10 weekends with corresponding time off during the week and to participate in the bank holiday rota, currently minimum 1 per year.

Rotas are subject to change at any time.

Please refer to the Job Description and Person Specification for full details.

This advert closes on Wednesday 17 Dec 2025