Pharmacy Manager

Morrisons; Hereford; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Pharmacy Manager to lead a vibrant team in a community-focused environment. This role is pivotal in enhancing customer service and ensuring the safe operation of the pharmacy. You'll have the chance to shape your service, engage with customers compassionately, and drive the delivery of essential pharmacy services. With a commitment to professional development and a supportive workplace, this opportunity is perfect for those looking to make a meaningful impact in healthcare. Join a dynamic team and help make a difference in the community.

Benefits

6.6 weeks paid annual leave

15% store discount

Matched pension contributions

Private Aviva Healthcare

Career progression opportunities

Subsidised staff canteen

Free parking

Healthcare/Wellbeing benefits

Optional Payroll charity donations

26 weeks maternity leave at full pay

Qualifications

• Registered with the General Pharmaceutical Council (GPhC).
• Experience in community pharmacy and team leadership.

Responsibilities

• Lead a Pharmacy Team to provide excellent customer service.
• Ensure compliance with pharmacy regulations and standards.
• Engage with customers to guide them on medication safety.

Skills

Customer Service

Team Leadership

Pharmacy Knowledge

Compassionate Engagement

Communication Skills

Education

Pharmacy Degree

Job description

We've got a fantastic opportunity for a Pharmacy Manager to join our Hereford store, which dispenses over 9,000 valued items on average to the local community each month.

Reporting to the Store Manager, you will have every opportunity to lead and shape your service and put it right at the heart of the store.

As Pharmacy Manager you will:

• Lead a Pharmacy Team in providing fantastic customer service through proactive engagement of customers and the community
• Maintain a customer-focused environment creating moments that matter to our customers when they need it most
• Engage confidently and compassionately with customers, guiding them to take medication safely and effectively
• Ensure product knowledge remains relevant and up to date, responding to customer needs appropriately
• Provide essential Pharmacy Services e.g. Flu Vaccines / NHS Pharmacy First Service (PFS)
• Ensure pharmacy colleagues schedules, holidays and working time is effectively planned and managed
• Create a culture driving a great environment growing and developing our colleagues
• Work collaboratively with other pharmacy colleagues, offering support and advice where required, whilst sharing accurate information in a confidential and timely manner
• Coach and lead the Pharmacy Team & Store Manager with the delivery of agreed KPIs
• Provide appropriate direction and guidance to pharmacy colleagues, ensuring a safe and effective workflow is in place
• Be responsible for the safe, effective and legal running of the pharmacy
• Ensure all Pharmacy Standard Operating Procedures are followed
• Responsible for the completion of all pharmacy audits and any resulting actions/outputs
• Ensure compliance to Pharmacy Data Security & Protection at all times
• Oversee the ordering and replenishment of pharmacy stock and control the sale of medicines
• Build relationships with GPs & appropriate Healthcare Professionals in the community
• Use expert knowledge and opportunistic interventions to maximise/drive services and sales, whilst complying with any clinical, ethical and legal requirements

About you

As Pharmacy Manager, you will have a true desire to help others by leading your team and enhancing current services.

In addition you will:

• Possess a Pharmacy degree
• Be registered with the General Pharmaceutical Council (GPhC)
• Have experience of working in the community pharmacy sector
• Demonstrate experience of leading and empowering a team
• Show care and compassion for customers with a customer first ethos
• Be enthusiastic and committed to delivering pharmacy services and KPIs
• Deliver the highest level of customer service, building relationships with customers, colleagues and the community

Pharmacists working for Morrisons will have to complete a DBS check (organised by us) prior to commencement of employment.

About us

We're Foodmakers and Shopkeepers and together, we make Morrisons. We're the only UK retailer with our own manufacturing business. Our pharmacies are the natural next step. Helping to make Britain healthier, our 100 in-store pharmacies enable millions of customers to look after themselves inside and out. Here we offer all kinds of support from medicines, consultations and diabetes checks to advice on weight loss, healthy eating and giving up smoking.

As part of our total rewards package we offer:

• 6.6 weeks paid annual leave (25 plus 8 pro-rata)
• 15% discount in our stores available from the day you join us
• Additional 10% discount card for a nominated friend or family member
• Matched pension contributions and 4x life assurance
• Private Aviva Healthcare
• GPhC fees covered by us, every year
• Career progression and development opportunities
• Opportunity to purchase additional annual leave
• Subsidised staff canteen
• Free parking
• Healthcare/Wellbeing benefits including Aviva Digital GP
• Morrisons MyPerks offering discounts with over 850 retailers including high street shops, cinemas, gyms and lots more
• Optional Payroll charity donations
• 26 weeks maternity and adoption leave at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks paid paternity leave

We have an enhanced benefits package available to suitable candidates, including a relocation allowance or a welcome package where applicable. Please reach out to us for more information.

Wherever you are or want to be in your pharmacy career, a move to Morrisons Pharmacy is the perfect prescription for progress. With over 100 in-store pharmacies nationwide and 11 million customers visiting us every week, we're helping to make Britain healthier.

We endeavour to be Britain's favourite in-store pharmacy, famous for service and our 'can-do' approach. That means we're offering more and more career opportunities at all levels, growing people, training and supporting them, and making a very serious investment in their success.

If you’re interested in taking on a new challenge and have the skills to strengthen our team further, then we want to hear from you.