Pharmacovigilance Officer, Team Leader (Line Management position)

PrimeVigilance; Woking; On-site; GBP 50,000 - 70,000; Full time

Job summary

A specialized pharmacovigilance service provider in Woking is seeking a Team Leader to manage the ICSR team for various projects. Responsibilities include overseeing task distribution, maintaining project KPIs, and managing ICSR staff. Candidates should have a background in life sciences, extensive experience in ICSR, and strong leadership and communication skills. The role offers a supportive work environment focused on personal and professional growth, with opportunities for career development.

Benefits

Training and career development opportunities

Friendly, supportive working environment

Opportunity to work with global colleagues

Qualifications

• Fluent in English, both spoken and written.
• Extensive experience in ICSR and mentoring.
• Strong attention to detail and multitasking.

Responsibilities

• Lead the ICSR management team for projects.
• Manage workflow and task distribution.
• Create and maintain project-specific KPIs.
• Line manage assigned ICSR staff.
• Involved in ICSR processing and quality control.

Skills

Excellent communication skills

Organization skills

Team working

Delegation skills

Planning and time management

Technical skills

Education

Life science graduate, pharmacy, nursing or related qualification

Job description

Company Description

We are PrimeVigilance (part of Ergomed Group), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within : Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance.

PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device.

We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved.

Come and join us in this exciting journey to make a positive impact in patient’s lives.

Job Description

• Leads the team responsible for ICSR management for a selected project or group of projects as Team Leader
• Ensures adequate distribution of tasks for assigned projects and teams and oversees the workflow process
• Assures and exerts of activities leading to effective cooperation with clients in the area of ICSR Management
• Contributes to achieving company´s goals and objectives
• Works under supervision of ICSR Operational Lead
• Providing support to other activities undertaken by the project team on behalf of the client and the company
• Line Manages assigned ICSR staff
• Creates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency)
• Proposes process changes to ICSR Operational Lead
• Manages ICSR deviations with ICSR Operational Lead support
• Reviews trackers and timesheet data and ensures accuracy
• Is involved in ICSR processing and 2nd QC of cases

Qualifications

• Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance
• Extensive ICSR experience including mentoring and leading reports
• Excellent communication (written and verbal) skills
• Organization skills, including attention to details and multitasking
• Delegation skills
• Planning and time management
• Technical skills
• Team working
• English – fluent (spoken, written)

Additional Information

Why PrimeVigilance?

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us.

We Offer

• Training and career development opportunities internally
• Strong emphasis on personal and professional growth
• Friendly, supportive working environment
• Opportunity to work with colleagues based all over the world, with English as the company language
• Quality
• Integrity & Trust
• Drive & Passion
• Agility & Responsiveness
• Belonging
• Collaborative Partnerships

We look forward to welcoming your application.