Pet-First Veterinary Receptionist — Warm Client Care Pro

CVS Group; Devon and Torbay; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading veterinary service provider in the United Kingdom is seeking a Veterinary Receptionist for their Woodlands Veterinary Group in Plymouth. In this role, you will engage with clients, address queries, manage appointments, and ensure a welcoming atmosphere. The ideal candidate has excellent customer service skills, previous receptionist experience, and a positive attitude for team collaboration. Benefits include generous leave, health benefits, and a supportive work environment, making this a rewarding opportunity for animal lovers.

Benefits

Generous annual leave entitlement of 5 weeks plus Bank Holidays

Staff discount scheme on Veterinary bills and products

Private healthcare

Employee Assistance Programme

Qualifications

• Previous Receptionist experience is essential.
• Veterinary experience is a plus.
• Positive attitude and excellent teamwork skills.

Responsibilities

• Answering phones and booking appointments.
• Responding to queries via phone, in person and email.
• Registering new clients.
• Dispensing medications.
• Taking payments.

Skills

Excellent customer service skills

Strong empathy

Resilience

Proficiency in Microsoft Office

Communication skills

Job description

A leading veterinary service provider in the United Kingdom is seeking a Veterinary Receptionist for their Woodlands Veterinary Group in Plymouth. In this role, you will engage with clients, address queries, manage appointments, and ensure a welcoming atmosphere. The ideal candidate has excellent customer service skills, previous receptionist experience, and a positive attitude for team collaboration. Benefits include generous leave, health benefits, and a supportive work environment, making this a rewarding opportunity for animal lovers.