Pet Care Store Associate | Customer Champion

Pets at Home Limited; Old Woking; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading pet care retailer is seeking enthusiastic individuals for the role of Store Colleague in Old Woking. You will be at the heart of pet care centres, ensuring customers receive exceptional service that fosters loyalty. Responsibilities include delivering outstanding customer service, building strong relationships, and maintaining top pet care standards. Join a team that values diversity and community engagement, offering competitive pay rates and career progression opportunities.

Benefits

Attractive rates of pay

Paid holidays

Additional leave for birthdays

20% colleague discount in stores

Discretional annual bonus scheme

Access to discounts and benefits

Opportunity for charity work

Career progression

Qualifications

• Capable of providing personalised and attentive service to every customer.
• Proficient in verbal and written communication.
• Skilled in addressing customer questions and resolving issues quickly.
• Keen interest in ongoing learning and professional development.
• Recognises the importance of setting and achieving targets in retail.
• Understands the significance of collaboration and teamwork.
• Flexible to work shifts including evenings and weekends.

Responsibilities

• Provide exceptional customer service at the pet care centre.
• Build strong relationships with customers.
• Uphold top pet care standards.

Skills

Outstanding Customer Service

Strong Communication Skills

Effective Problem-Solving

Eagerness to Learn

Target Focus

Teamworking

Flexibility

Job description

A leading pet care retailer is seeking enthusiastic individuals for the role of Store Colleague in Old Woking. You will be at the heart of pet care centres, ensuring customers receive exceptional service that fosters loyalty. Responsibilities include delivering outstanding customer service, building strong relationships, and maintaining top pet care standards. Join a team that values diversity and community engagement, offering competitive pay rates and career progression opportunities.