Personal Lines Account Handler - Renewals & Quotes

Lawes Insurance Recruitment; Lancashire; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance recruitment agency in Lancashire is seeking an experienced Personal Lines Account Handler to manage a large portfolio of clients. The ideal candidate will have proven experience in a similar role, strong communication skills, and proficiency with customer service processes. This position emphasizes relationship-building and client management, ensuring high service standards at all times.

Qualifications

• Proven experience within a similar role.
• Experience working in a broker environment.

Responsibilities

• Maintain an existing portfolio of clients and establish a strong professional relationship.
• Handle renewals, mid-term-adjustments and new quotes.
• Dealing with customers through email and telephone.
• Offering a high standard of customer service at all times.

Skills

Excellent communication and client-facing skills

Strong attention to detail and organisational ability

Knowledge of the Acturis system

Job description

A leading insurance recruitment agency in Lancashire is seeking an experienced Personal Lines Account Handler to manage a large portfolio of clients. The ideal candidate will have proven experience in a similar role, strong communication skills, and proficiency with customer service processes. This position emphasizes relationship-building and client management, ensuring high service standards at all times.