Personal Injury Claims Handler

Red Dot Commercial Limited; Bolton; On-site; GBP 23,000 - 30,000; Full time

Job summary

A leading claims management company in Bolton is seeking a Personal Injury Claims Handler to manage a diverse caseload from notification to settlement. The ideal candidate will have experience in handling motor or personal injury claims and excel in communication and customer service. The role offers competitive salary, flexible working patterns, and additional benefits such as increased holiday allowance and bonus incentives.

Benefits

Free parking on-site

Increased holiday allowance with service

Birthday day off and seasonal shopping half-day

Bonus incentives and cash rewards

Qualifications

• Motor or PI claims handling experience.
• Excellent communication and customer service skills.
• Strong attention to detail and ability to manage caseloads effectively.
• Comfortable working with computer systems and different departments.
• CII qualification or willingness to work towards it (fully supported).
• Minimum Grade C in English and Maths (or equivalent).

Responsibilities

• Handle a varied caseload of Personal Injury and Motor Claims from first notification through to settlement.
• Investigate liability and liaise with solicitors and insurers.
• Work on more complex files such as high-value or disputed cases.

Job description

Overview

About the Role: Personal Injury Claims Handler. You\'ll handle a varied caseload of Personal Injury and Motor Claims (including Third-Party Vehicle Damage and Property Damage), managing claims from first notification through to settlement. The role involves investigating liability, liaising with solicitors and insurers, and handling more complex files such as high-value or disputed cases.

Responsibilities

• Handle a varied caseload of Personal Injury and Motor Claims from first notification through to settlement.
• Investigate liability and liaise with solicitors and insurers.
• Work on more complex files such as high-value or disputed cases.

Qualifications and Requirements

• Motor or PI claims handling experience.
• Excellent communication and customer service skills.
• Strong attention to detail and ability to manage caseloads effectively.
• Comfortable working with computer systems and different departments.
• CII qualification or willingness to work towards it (fully supported).
• Minimum Grade C in English and Maths (or equivalent).

Salary and Benefits

• Salary £23.6k - £30k depending on experience.
• Sociable hours (Mon-Fri, 9 to 5, 35 hours per week).
• Flexible working patterns available.
• Free parking on-site.
• Increased holiday allowance with service + holiday sell scheme.
• Birthday day off and seasonal shopping half-day.
• Bonus incentives and cash rewards for going above and beyond.