Personal Banker - Customer Service Champion (Branch)

NatWest Group; Caerphilly; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading banking organization is seeking a Customer Service, Personal Banker in Caerphilly. You'll play a key role in helping customers achieve their financial goals by providing outstanding service and support. The position requires strong communication skills, attention to detail, and a customer-centric approach. You'll enjoy a competitive salary of £26,010, pro rata, alongside excellent benefits, including 33 days of holiday and a flexible benefits program. Join this vibrant team and develop your skills in a dynamic environment.

Benefits

33 days of holiday

Flexible benefits program

Monthly contribution to retirement fund

Qualifications

• Motivated to develop a career with a customer-centric approach.
• Ability to thrive under pressure while improving service standards.
• Commitment to developing new skills and responsibilities.

Responsibilities

• Guide customers to achieve their financial goals.
• Complete banking requests like payments and transfers.
• Help customers understand banking options and services.

Skills

Customer service

Strong communication skills

Attention to detail

Teamwork

Job description

A leading banking organization is seeking a Customer Service, Personal Banker in Caerphilly. You'll play a key role in helping customers achieve their financial goals by providing outstanding service and support. The position requires strong communication skills, attention to detail, and a customer-centric approach. You'll enjoy a competitive salary of £26,010, pro rata, alongside excellent benefits, including 33 days of holiday and a flexible benefits program. Join this vibrant team and develop your skills in a dynamic environment.