Personal Assistant

We build homes for sale or rent across the country; Greater London; Hybrid; GBP 32,000 - 40,000; Full time

Job summary

A leading housing association in the Greater London area is seeking a Personal Assistant to support two directors. Responsibilities include complex diary and inbox management, organizing travel and events, and maintaining efficient communication with various stakeholders. This role requires at least 2 years of experience at the Director level, strong communication skills, and proficiency in Microsoft Teams and Office applications. The position offers a hybrid working model with a salary range of £35,951 to £39,531 based on experience.

Benefits

Excellent pension plan

28 days Annual Leave

Health Cash Plan

Qualifications

• 2 years of PA experience at Director Level.
• Experience managing last minute changes effectively.
• Strong professional communication skills.

Responsibilities

• Manage complex diaries and inboxes for two directors.
• Coordinate travel and accommodation for directors.
• Plan and organize events, ensuring smooth operations.

Skills

Diary management

Communication

Event planning

Microsoft Teams

Attention to detail

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

Title: Personal Assistant to the Partnerships Director NW and Director of Governance and Accountability

Contract Type: 12 month FTC Full Time 35 Hours

Salary: £35,951 per annum to £39,531 per annum (London weighted salary) or £32,188 per annum to £35,953 per annum (Regional salary) dependent on experience.

Grade: 7

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Reporting Office: London Stratford or Manchester Trafford

Working Location: London and Manchester offices; travel between offices will be required.

Working Pattern: Monday to Friday 09:00 - 17:00

Closing Date: 16th January 2026 12:00 PM (Midday)

Interview Dates: Interview format and date TBC

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Benefits include: Excellent pension plan (up to 6% double contribution); 28 days Annual Leave rising to 31 days with length of service; Bank Holidays; Westfield Health Cash Plan; non-contributory life assurance; up to 21 hours volunteering paid days; lifestyle benefits; Employee Assistance Programme and many more.

If this sounds like you we would love for you to apply!

Responsibilities

• Complex diary management dealing with ever changing meetings and demanding last minute requests.
• Inbox management: determine and prioritise actions, identify areas of concern and ensure the director is aware.
• Deal daily with a wide variety of colleagues and external partners, including those that report to the Director of Governance and Accountability.
• Manage travel and accommodation requirements for the Directors, assessing and making accurate judgements of their time commitments.
• Attend and organise meetings, take minutes, create and distribute agendas, and follow up actions.
• Produce presentations, speeches and undertake research as and when required.>
• Coordinate and keep on top of expenses, travel fees, mileage, probity, holiday requests and other HR requests.
• Organise swift response to the signing of contracts and various documents.
• Event Planning: organising site visits, conferences, roundtable events, departmental away days, broadcasts and more.
• Excellent communication and being first point of contact to internally and externally handling complex and confidential requests in a timely manner.
• Maintain a strong understanding of different teams and departments across L&Q.
• Confident user of Microsoft Teams, experience in Live Broadcasts, team events, uploading, sharing and editing files and documents, use of team calls and functions during meetings.
• Develop and maintain efficient and accurate electronic filing to ensure documents/information is easily accessible.

What you’ll bring – experience we are looking for

• Ideally 2 years of PA experience at Director Level.
• Ability to support 2 Directors effectively, one of whom manages a team of circa 60 colleagues.
• Confidence to work alongside Board Members and Exec Directors to provide support where required.
• Experience dealing with last minute changes to diaries, meetings, travel etc.
• Ability to use your own initiative, make decisive decisions, have great attention to detail and a proactive work ethic.
• Able to work both independently but also collaboratively with the other EA/PAs within the team.
• Experience with expenses and signing of documents to meet deadlines.
• Strong communication and having worked with a range of people at all levels, keeping a professional approach at all times.
• Event planning from venue booking through to the running of the day, ensuring a smooth and valuable day.
• Organising travel itineraries including hotel bookings, restaurant bookings, transport etc.
• Strong computer skills mainly around Microsoft Teams, Word, PowerPoint and Excel.
• Housing experience is not essential but would be a bonus.

If you require any reasonable adjustments at any stage during this process including application stage please email.

About L&Q

We’re one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties home and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework which outlines our core expectations and should be demonstrated at all times and all levels when representing L&Q.

At L&Q we know that diversity and inclusion make us stronger and they’re at the heart of everything we do.

When we recruit we look at what really matters: your skills, experience and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.

Find out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!