Performance Coach - Banking Risk Ops (Hybrid UK)

2022 - Chief Operating Office; Leeds; Hybrid; GBP 26,000 - 40,000; Full time

Job summary

A leading financial services provider in the UK is seeking a Performance Coach to join their Risk Operations team. The role focuses on developing and implementing coaching strategies to improve employee performance and enhance customer service outcomes. Candidates should have proven experience in coaching within financial services, strong analytical skills, and the ability to communicate effectively at all levels. This permanent role offers a salary range of £26,400 - £39,600 and includes a hybrid work model with travel to office locations.

Benefits

25 days holiday, increasing to 30

Private medical insurance

Competitive pension

Annual performance-related bonus

Training and development opportunities

Flexible benefits scheme

Life assurance

Paid volunteering days

Qualifications

• Proven experience in a coaching role in banking or financial services.
• Significant experience in Collections and knowledge of regulatory requirements.
• Excellent analytical skills to turn insights into improvements.

Responsibilities

• Develop and implement coaching strategies to enhance employee performance.
• Design practical solutions for knowledge and skill gaps.
• Analyze performance data to identify areas for improvement.

Skills

Coaching experience

Analytical skills

Communication skills

Flexibility

Job description

A leading financial services provider in the UK is seeking a Performance Coach to join their Risk Operations team. The role focuses on developing and implementing coaching strategies to improve employee performance and enhance customer service outcomes. Candidates should have proven experience in coaching within financial services, strong analytical skills, and the ability to communicate effectively at all levels. This permanent role offers a salary range of £26,400 - £39,600 and includes a hybrid work model with travel to office locations.