People Team Coordinator

Delaware North at Emirates Stadium; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in London is seeking a full-time People Team Coordinator to join their team at Emirates Stadium. The role involves leading a high-performing team, supporting recruitment, and ensuring compliance with regulations. Candidates should have at least 1 year of experience in a similar role. Join a dynamic environment where you can contribute to exceptional guest experiences and benefit from a competitive holiday allowance and pension contributions.

Benefits

33-day holiday allowance

Favourable pension contributions

Experience in a dynamic workplace

Qualifications

• 1+ years’ experience in a similar role and workforce.
• Knowledge or ability to use a HR information system.
• Good prioritisation and time management skills.

Responsibilities

• Lead a high performing team at events for guest service excellence.
• Support recruitment and onboarding processes for team members.
• Analyse and implement strategies for business improvement.
• Manage payroll processing according to company protocols.
• Ensure compliance with health and safety regulations.

Skills

Team leadership

Communication

Time management

Interpersonal skills

Tools

HR information system

Job description

The opportunity

Delaware North UK is hiring a full-time People Team Coordinator to join our team at Emirates Stadium in Islington, London. In this electric environment, when you’re collaborating to deliver exceptional guest experiences, you can win fans with our guests every day. As People Operations Coordinator, you will be working within the people team to achieve a culture of connection, growth, and world‑class guest service excellence. If you are the confident and collaborative People Team Coordinator we are looking for, ready to share your passion, organisation, and incredible communication, take a shot at your new job with us. Join our valued team in this amazing atmosphere and kick off your new career; apply today.

Pay

The expected pay for this role is Competitive

What we offer

Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you’ll receive:

• A generous 33-day holiday allowance (including bank holidays)
• Favourable pension contributions
• Experience in a dynamic workplace hosting major sporting events and concerts, including Arsenal FC in Premier League football, Arsenal Women’s FC in Women’s Super League and cup competitions, music performances from Robbie Williams in 2025, with plenty more excitement still to come in 2026

Help us delight the world by applying today.

What will you do?

• Lead a high performing team, guiding event‑day people team members, proactively achieving a culture of high‑engagement, productivity, and guest service excellence
• Support the recruitment, selection, and onboarding process of team members, as well as workforce planning and resources for major meetings and events, correctly identifying resources, skills, and experience to meet operational needs
• Analyse and identify opportunities for improvement, develop strategies, and implement solutions to support business needs and goals
• Manage payroll processing, following company protocol for processing, reporting, and raising queries
• Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence

More about you

• 1+ years’ experience in a similar role and workforce
• No degree required
• Knowledge or ability to use a HR information system including accessing, inputting, and compiling data
• Good prioritisation, time management, presenting, communication, customer service, relationship building, and interpersonal skills

Physical requirements

• Ability to travel and work at Emirates Stadium, and possibly additional venues as necessary

Source: Hospitality Online