People & Service Team Leader: Drive Store Success

River Island Clothing Co., Ltd.; Ballymena; On-site; GBP 27,000; Full time

Job summary

A leading clothing retailer in Ballymena is seeking a People & Service Team Leader for store management. This role involves leading the team to deliver exceptional customer service while supporting the People & Service Manager. The ideal candidate will have retail experience and a passion for fashion. The position includes a range of responsibilities from team motivation to operational compliance. Attractive benefits include a generous staff discount and a bonus scheme.

Benefits

50% staff discount

Generous bonus scheme

Private pension plan

28 days paid holiday

Qualifications

• Experience in retail, preferably in a supervisor role.
• Passion for fashion and up-to-date with trends.
• Ability to motivate and inspire a team.

Responsibilities

• Deliver great service and model this throughout the team.
• Create a diverse and inclusive environment.
• Manage store operations and staff duties.

Skills

Strong communication skills

Team motivation

Adaptability

Customer service focus

Job description

A leading clothing retailer in Ballymena is seeking a People & Service Team Leader for store management. This role involves leading the team to deliver exceptional customer service while supporting the People & Service Manager. The ideal candidate will have retail experience and a passion for fashion. The position includes a range of responsibilities from team motivation to operational compliance. Attractive benefits include a generous staff discount and a bonus scheme.