People Operations Team Lead

London Early Years Foundation; City of Westminster; On-site; GBP 45,000 - 55,000; Full time

Job summary

A charitable social enterprise in Westminster is seeking a People Operations Team Lead to improve HR workflows and lead a dynamic team. This role involves managing HR operations with a compassionate approach and driving improvements using data insights. The ideal candidate will have experience in HR management and HRIS implementation, possess strong problem-solving skills, and be an excellent communicator. Benefits include a competitive salary, generous pension contribution, and substantial discounts at nurseries.

Benefits

Competitive salary

7% employer pension contribution

70% discount at our nurseries

26 days off annually

Access to wellbeing app and shopping discounts

Qualifications

• Permanent right to work in the UK.
• Experience in HR management and HRIS implementation.
• Strong problem solving, self-service HRIS implementation skills.

Responsibilities

• Lead the People Operations Team and ensure high-quality responses.
• Use data to improve HRIS operations.
• Bridge between HR Ops and Advisory teams.

Skills

HR management

HRIS implementation

Problem solving

Excellent communication

Data-driven thinking

Job description

People Operations Team Lead – London Early Years Foundation (LEYF)

Are you a curious, analytical thinker with a passion for improving HR Operations? Love being the subject matter expert and problem solve whilst dialling up use of our HR system? Into leading people, spotting trends, connecting the dots, and like a challenge?
At the London Early Years Foundation (LEYF), we run 43 nurseries across London with the mission of giving every child the best start in life. As a charitable social enterprise, we put people before profit, and our People team plays a key role in supporting our nurseries to achieve this.

Responsibilities

• Lead the People Operations Team and bring organisation and structure to day‑to‑day operations ensuring the team delivers high quality, empathetic and prompt response.
• Spot trends and drive improvement: connect the dots and use data and problem solving to improve how our HRIS works.
• Regularly report on metrics (like turnover and retention).
• Bridge between HR Ops, Advisory and the wider People teams.
• Present and support internal stakeholders.
• Oversee our busy HR query ticketing system, ensuring staff queries are dealt with quickly and effectively.
• Showcase solution focused and people oriented HR system expertise, logical data‑driven thinking, compassionate & resilient attitude.
• Communicate confidently to influence senior people, use good judgement and decision making, and keep curiosity, can‑do attitude & ownership.

Qualifications

• Permanent right to work in the UK.
• Experience in HR management and HRIS implementation.
• Strong problem solving, self‑service HRIS implementation, and ability to lead with compassion.
• Excellent communicator with confidence to influence senior people.
• Logical data‑driven thinker, compassionate & resilient, good judgement & decision making, curiosity, can‑do attitude & takes ownership.

Benefits

• Competitive salary and a market‑leading 7% employer pension contribution.
• 70% discount at our nurseries if you have children or grandchildren.
• 26 days off a year, including Christmas closure, your birthday off, and bank holidays.
• Access to a wellbeing app, shopping discounts, team events, and more.
• Enjoy the perks: competitive salary and great range of benefits including a market‑leading 7% employer pension contribution.

A Bit About the Role

Shape the way we work: Lead and drive improvements across our HR workflows and tech while managing the team. Be part of something bigger: Join a team with a strong sense of purpose, dedicated to making a real difference in Early Years education. Grow your HR management skills: An excellent opportunity to develop your management skills and strengthen cross team relationships. We believe a diverse team makes us better – and we welcome you as you are. If you've had experience in HR management who wants your work to matter, we'd love to hear from you! Apply online and tell us why you want to work for us. We're reviewing applications as they come in – so don't wait too long! Happy holidays to you.