People Operations Specialist

Nourish Care; England; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading health and social care digital solution provider in Bournemouth is looking for a People Operations Specialist. This full-time role involves managing HR processes, ensuring compliance with employment law, and analyzing HR data to enhance employee experience. The ideal candidate will thrive in a fast-paced environment and possess a strong knowledge of HRIS. Attractive benefits include 25 days of paid leave and private medical insurance.

Benefits

25 Days paid leave, plus public holidays

Private Medical Insurance

Enhanced Maternity leave

Pension Contribution

Employee Assistance Programme

Employee Referral Bonus Scheme

Birthday Day off

Qualifications

• Experience in a fast-paced SaaS environment preferred.
• Strong data management skills.
• Ability to implement scalable improvements to processes.

Responsibilities

• Maintain HRIS ensuring data accuracy.
• Manage onboarding and offboarding workflows.
• Ensure compliance with UK employment law.
• Coordinate employee lifecycle events.
• Produce reports on engagement trends.

Skills

Strong working knowledge of UK employment law and HR best practices

Experience with HR systems and data management

Highly organised and detail-oriented

Excellent communication skills

Comfortable with spreadsheets and reporting tools

Passion for people-centric processes

Tools

BambooHR

HRIS

ATS

Payroll tools

Job description

Job Title: People Operations Specialist

Reporting To: People and Culture Director

Location: Bournemouth (Hybrid)

Salary: Competitive

Job Type: Full Time 37.5 hours a week

Our Purpose

Nourish Care provides a digital solution to the health and social care sector which improves the process of recording, analysing, and sharing of information. We seek to enhance and simplify care in equal measures; To harness the power of care management software to improve the lives of people who need care and those who provide it.

We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector, we will not be complacent. We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the care sector and our incredible employees are what make this possible.

About the job

As our People Operations Specialist, you’ll be the engine behind our People function—ensuring our systems, processes, and policies are efficient, compliant, and scalable. You’ll play a key role in delivering a seamless employee experience while supporting our growth across the UK and beyond. This role is ideal for someone who thrives in a fast-paced SaaS environment and loves building structure in a scaling business.

The Role and Responsibilities

HR Operations & Systems

• Own and maintain our HRIS (BambooHR), ensuring data accuracy and process efficiency.
• Manage onboarding, offboarding, and internal mobility workflows.
• Support payroll processing and benefits administration in partnership with Finance and external providers.

Compliance & Policy

• Ensure compliance with UK employment law, GDPR, and right-to-work requirements.
• Maintain and update employee handbooks, policies, and contracts.
• Coordinate visa sponsorship processes and track immigration status where applicable.

People Analytics & Reporting

• Produce regular reports on headcount, turnover, DEI metrics, and engagement trends.
• Support compensation reviews and workforce planning with clean, actionable data.
• Partner with Finance and Legal on audits and statutory reporting.

Employee Experience & Support

• Be a subject matter expert for employee queries on policies, benefits, and systems.
• Support the team on engagement initiatives, wellbeing programmes, and internal communications.
• Coordinate employee lifecycle events (e.g., promotions, parental leave, probation reviews).

Projects & Process Improvement

• Identify and implement scalable improvements to People processes, including embedding AI into operational efficiency.
• Support cross-functional projects such as HR tech upgrades, benefits review and global or M&A expansion.
• Document workflows and build playbooks for repeatable excellence.

Required Experience

• Strong working knowledge of UK employment law and HR best practices.
• Experience with HR systems and data management (e.g., HRIS, ATS, payroll tools).
• Highly organised, detail-oriented, and proactive in solving problems.
• Comfortable working with spreadsheets, dashboards, and reporting tools.
• Excellent communication skills and a service-first mindset.
• Passion for building inclusive, efficient, and people-centric processes.

Nourish Benefits

• 25 Days paid leave, Plus Public holidays
• Additional incremental leave for length of service up to 5 days.
• Private Medical Insurance, including a personal health fund
• Group Life Assurance
• Employee Referral Bonus Scheme
• Enhanced Maternity leave
• Pension Contribution
• Employee Assistance Programme
• Birthday Day off
• and many more.....

All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles.

The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work.