People Operations Manager

VoCoVo; England; On-site; GBP 60,000 - 75,000; Full time

Job summary

An innovative communication solutions provider in the UK is seeking a People Operations Manager to ensure strong people foundations as the company grows. This role involves enhancing people operations systems, driving continuous improvement, and managing employee experiences. The ideal candidate will have a proven history in managing HR functions, particularly in scaling organizations, and experience with HRIS and UK employment laws. A hands-on approach and excellent communication skills are essential for this position, along with strong organizational capabilities.

Benefits

25 Days Holiday

Option to buy or sell 5 days holiday each year

Sick Pay

Life Assurance

Private Medical Insurance

Employee Assistance Programs

Cycle2Work Scheme

Electric car green salary sacrifice scheme

Enhanced Maternity & Paternity package

Child Care Scheme

Training & development opportunities

Company organised events

Pension with employer contribution

Apple MacBook and accessories

Qualifications

• Strong track record managing people operations in a scaling organization.
• Hands-on knowledge of HRIS payroll and people data.
• Solid understanding of UK employment law and best practices.
• Highly organized with a great eye for detail.

Responsibilities

• Own and improve people operations across the full employee lifecycle.
• Help deliver a consistent high-quality employee experience.
• Manage the HR operations budget and supplier renewals.
• Partner with managers to support change and key people moments.

Skills

Six Sigma

Lean

Management Experience

Process Improvement

Microsoft Outlook

Analysis Skills

Warehouse Management System

Operations Management

Kaizen

Leadership Experience

Supervising Experience

Retail Management

Tools

HiBob

Job description

VoCoVo specialises in innovative communication solutions tailored for businesses particularly within the retail sector. Our flagship products are designed to create a connected store experience facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You’ve probably already seen us in action – we’re trusted by Tesco Asda Dunelm and Iceland just to name a few.

With over 250000 users across more than 10000 locations in 21 countries and recognition as one of the top 100 best small-to-medium size businesses to work for join us on our journey!

Role Overview

As our People Operations Manager you'll help make sure our people foundations are strong scalable and human as we grow in the UK and internationally.

You’ll take clear ownership of people operations systems and data ensuring they’re robust compliant and ready to scale using insight and thoughtful improvements to support every stage of the employee journey.

This is a hands‑on role where collaboration matters combining operational delivery with future-focused thinking to help our people and our business thrive. You’ll work closely with the Chief People Officer and wider People team supporting continuity and momentum.

What we're looking for

• A strong track record managing people operations in a scaling organisation (around 200-500 employees)

• Strong hands‑on knowledge of HRIS payroll and people data (HiBob experience is a plus)

• Comfortable using data to inform decisions and improve employee experience

• Highly organised with a great eye for detail and process improvement

• Solid understanding of UK employment law and best practice

• Commercially aware with experience managing budgets and suppliers

• A clear approachable communicator who enjoys being visible and collaborative

• Someone who balances accuracy with pace and understands the bigger picture

• Values‑led proactive and solutions focused

• Nice to have: exposure to DACH or US employment law Employer of Record models internal communications

What you’ll do

• Own and continuously improve people operations across the full employee lifecycle

• Help deliver a consistent high-quality employee experience that reflects VoCoVo’s values

• Own our HRIS ensuring data accuracy integrity and usability

• Build and maintain people dashboards that support performance and informed decision‑making

• Use insight to identify trends and opportunities sharing them openly with the People team and leaders

• Design scalable people processes that support growth and simplicity

• Lead people operations projects focused on automation and continuous improvement

• Manage the HR operations budget and supplier renewals

• Support compliance across the UK DACH and US keeping us audit‑ready

• Partner with managers and teams to support change and key people moments

• Support the People team with continuity and operational leadership when needed

Salary

Salary range: 60,000 - 75,000 per year.

Benefits

• 25 Days Holiday Bank Holidays (increases with years of service)

• Option to buy or sell 5 days holiday each year

• Sick Pay - 8 weeks full pay 4 weeks half pay

• Life Assurance - (4 times basic pay)

• Private Medical Insurance

• Employee Assistance Programmes (EAP)

• Cycle2Work Scheme

• Electric car green salary sacrifice scheme

• Enhanced Maternity & Paternity package

• Child Care Scheme

• Training & development opportunities

• Company organised events

• Pension (Royal London Group) 5% employer contribution matched

• Apple MacBook Wireless Magic Mouse and Keyboard monitor and headphones

Diversity and Inclusion

At VoCoVo we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued respected and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity innovation and collaboration ensuring all team members can flourish. Join us in shaping the future together.

We are also committed to ensuring an inclusive recruitment process so please let us know if you need any reasonable adjustments at any stage.

Company Values

VALUED Our Colleagues Customers and Stakeholders are valued; treated with respect empathy and operate with honesty and integrity

ONE TEAM Collaboration of all for VoCoVo's happiness and success

INNOVATION Our products are constantly evolving to tackle the pain points of retailers across the globe

CUSTOMER FOCUSED Our customers love VoCoVo at every level every interaction with us is frictionless and we are integral to their operations

EMPOWERED Our people are empowered to do the right thing and make decisions without loads of red tape

If you feel this could be the right fit apply now!

Key Skills

• Six Sigma
• Lean
• Management Experience
• Process Improvement
• Microsoft Outlook
• Analysis Skills
• Warehouse Management System
• Operations Management
• Kaizen
• Leadership Experience
• Supervising Experience
• Retail Management

Employment Type

Full Time

Experience

years

Vacancy

1

Yearly Salary

60,000 - 75,000