People Operations Leader

Frazer Jones; Oxford; On-site; GBP 125,000 - 150,000; Full time

Job summary

A recruitment agency is seeking a People Operations Leader in Oxford to drive operational excellence across HR, onboarding, and payroll. This leadership role focuses on managing a team, overseeing onboarding processes, and ensuring compliance with payroll data submission. The ideal candidate has proven experience in HR administration and a strong understanding of HR processes. This is a fantastic opportunity to thrive in a fast-paced, people-focused environment.

Qualifications

• Proven experience supervising or leading HR administration teams.
• Strong understanding of HR processes including onboarding, payroll preparation, and employee lifecycle management.
• Confident using HRIS and ticketing systems.

Responsibilities

• Lead and support a team of 4 HR and onboarding administrators.
• Oversee onboarding processes for new employees.
• Manage employee lifecycle changes including contracts and leavers.
• Own the preparation and submission of monthly payroll data.
• Monitor and manage the HR ticketing system.
• Drive quality and compliance across all HR processes.
• Champion continuous improvement opportunities.

Skills

Supervising HR teams

Understanding of HR processes

Use of HRIS and ticketing systems

Job description

Frazer Jones is delighted to be supporting a high-growth business in their search for a People Operations Leader to drive operational excellence across HR, onboarding, and payroll. This is a great opportunity to step into a leadership role within a fast-paced, people-focused environment.

Key Responsibilities:

• Lead and support a team of 4 HR and onboarding administrators, ensuring workloads are well-managed and service levels are met.
• Oversee onboarding processes for new employees, ensuring a seamless and compliant experience.
• Manage employee lifecycle changes including contracts, leavers, and internal moves.
• Own the preparation and submission of monthly payroll data, liaising with external providers and internal finance teams.
• Monitor and manage the HR ticketing system, ensuring queries are resolved efficiently and accurately.
• Drive quality and compliance across all HR processes, embedding best practices and reducing errors.
• Champion continuous improvement, identifying opportunities to streamline and enhance operational delivery.

About You:

• Proven experience supervising or leading HR administration teams.
• Strong understanding of HR processes including onboarding, payroll preparation, and employee lifecycle management.
• Confident using HRIS and ticketing systems