People Advisor

Activate Group Limited; Greater London; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A leading private company in the UK is seeking a People Advisor to support and coach managers on HR best practices. This role involves managing employee relations cases, conducting training, and overseeing recruitment campaigns. The ideal candidate has substantial HR experience, strong communication skills, and knowledge of UK employment law. The position offers a salary of up to £40,000 per annum and a range of benefits including 33 days holiday and health cash plans.

Benefits

33 days holiday

Personal health cash plan

Enhanced maternity/paternity/adoption pay

Life assurance

Free breakfasts and fruit

Birthday surprise

Qualifications

• Experience in HR shared service model managing employee relations cases.
• Strong verbal and written communication skills.
• Desirable experience in contact centre environment.

Responsibilities

• Manage employee relations cases from start to finish.
• Record updates on HR system and provide stakeholder updates.
• Deliver training to People Managers on case management.

Skills

Managing a high-volume employee relations caseload

Recruitment campaign management

Attention to detail

Knowledge of UK employment law

First-class communication skills

CIPD Level 5 qualified

Education

CIPD Level 5 qualification or equivalent experience

Job description

Job title : People Advisor

Department : People Team

Location : London based with 2 days per week on sites

Hours : 37.5 per week

Salary : upto £40,000 per annum

We're looking for a People Advisor (London region) to be part of our success story.

• Listed in the 2022 Sunday Times 100 : Britain's fastest-growing private companies.
• Great career development opportunities – grow with us.

About the role

Supporting, guiding, and coaching People Managers across Activate Group to effectively manage a variety of people issues in line with Group processes and HR best practice.

Key responsibilities

• Managing a variety of employee relations cases through to completion, including absence management, disciplinaries, grievances, flexible working, performance, and routine occupational health.
• Recording case updates on HR system and providing regular updates to key stakeholders.
• Upskill and coach People Managers on managing employee relations cases, using manager toolkits to support and constructively challenging approaches where appropriate.
• Develop and deliver training to People Managers, supporting their development with managing employee relations cases.
• Advise on relevant policies and processes remotely and face to face.
• Managing recruitment campaigns from advert through to appointment, and on‑boarding, including sourcing, screening, and supporting with interviews/assessment centres.
• Build relationships with stakeholders, including People Team and Departmental/Team Managers across the Group.
• Develop a comprehensive understanding of Activate Group to be able to provide clear and consistent support to all business areas.
• Input into policy/process reviews and updates, providing insight to People Partners.
• Support People Operations Team with a variety of HR queries, including administrative support where required and acting as a point of escalation.
• Support on a range of projects to improve the team member experience and operational delivery.
• Provide advice to People Managers on non‑complex health and safety queries, escalating to the Head of Health, Safety & Environment where appropriate.
• Act as an ambassador for the Group Values, ensuring that the values are embedded in every stage of the team member journey.

Skills and experience

• Experience of managing a high‑volume employee relations caseload within an HR shared service model.
• Experience of managing recruitment campaigns.
• Strong attention to detail with first class written and verbal communication skills.
• Good knowledge of UK employment law, relevant legislation and employee relations best practice.
• Previous experience in a contact centre or bodyshop environment is desirable but not essential.
• CIPD Level 5 qualified / working towards (or equivalent experience).

Benefits

• 33 days holiday (including bank holidays).
• Personal health cash plan – claim back the cost of things like dentist and optical check ups.
• Enhanced maternity / paternity / adoption / shared parental pay.
• Life assurance: three times basic salary.
• Free breakfasts and fruit.
• Birthday surprise for everybody!

What you can expect from us

At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed.

From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you.

A bit about us

Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers :

Purpose : Make someone's bad day better

Values :

• Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
• Strive for better – Be bold. Challenge the norm – make small improvements often.
• Win together – Be a team-player. Win together, learn together, respect each other.