Pensions Administrator - Defined Benefits

JR United Kingdom; Woking; Remote; GBP 35,000 - 50,000; Full time

Job summary

A financial services company is seeking a Pensions Administrator for a remote 6-month contract. The role requires a strong background in pensions administration and extensive experience with Defined Benefits. Responsibilities include achieving excellent customer service, adhering to regulations, and enhancing service delivery. Ideal candidates will possess extensive DB experience and familiarity with pensions systems like Hartlink.

Responsibilities

• Work towards overall goals of the team for excellent customer service.
• Support the business to embed the client's values.
• Adhere to Quality Management Systems and regulations.
• Take ownership of personal and performance development.
• Identify and report risks, complaints, and breaches.
• Review effectiveness of existing systems and processes.
• Assist management in all aspects of service delivery.
• Maintain and enhance stakeholder or client relationships.
• Share knowledge to support development of others.

Skills

Strong Pensions Administration Experience

Extensive Defined Benefits (DB) experience

Experienced in payment processing and checking calculations

Experienced in using Pensions systems - Hartlink

Job description

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Pensions Administrator - Defined Benefits, Woking

Client: Lorien

Location: Woking, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views: 2

Posted: 26.08.2025

Expiry Date: 10.10.2025

Job Description:

• Pensions Administrator
• Remote Working
• 6 month contract
• Inside of IR35

My client is looking for a number of Pensions Administrators to assist them on their DB Team.

Key Responsibilities

• Work towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements.
• Embrace, demonstrate, and support the business to embed the client's Values.
• Adhere to Quality Management Systems and comply with regulations and policies from the client and relevant regulatory bodies.
• Take ownership of personal and performance development undertaking all relevant training courses, including Mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability.
• Identify and report risks, complaints, and breaches immediately / within deadlines, to line management and/or the Operational Risk & Compliance Department.
• Consider and review the effectiveness and efficiency of existing systems, processes, and controls and make suggestions to continually enhance service delivery.
• Support and assist the management team where required in all aspects of service delivery.
• Understand, build, maintain and enhance stakeholder and/or client relationships.
• Share knowledge to support development of others.

Key Skills & Experiences

• Strong Pensions Administration Experience
• Extensive Defined Benefits (DB) experience
• Experienced in payment processing and checking calculations
• Experienced in using Pensions systems - Hartlink