Pensions Administrator - Defined Benefits

JR United Kingdom; Reading; Remote; GBP 30,000 - 40,000; Full time

Job summary

A financial services company is seeking a Pensions Administrator to support their Defined Benefits (DB) Team in Reading. The role involves achieving excellent customer service and adhering to regulations. Candidates should have strong pensions administration experience and familiarization with payment processing. This is a 6-month remote contract position, inside of IR35.

Qualifications

• Strong experience in Pensions Administration and Defined Benefits.
• Experience in payment processing and checking calculations.
• Familiarity with Pensions systems like Hartlink.

Responsibilities

• Work towards team goals in delivering excellent customer service.
• Support the business in embedding company values.
• Adhere to Quality Management Systems and regulations.
• Engage in personal and performance development training.
• Identify and report risks and complaints promptly.
• Review existing systems for improvements in service delivery.
• Maintain and enhance client relationships.
• Share knowledge to aid in the development of others.

Skills

Strong Pensions Administration Experience

Extensive Defined Benefits (DB) experience

Payment processing

Using Pensions systems - Hartlink

Job description

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Pensions Administrator - Defined Benefits, reading

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Client:

Lorien

Location:

reading, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

26.08.2025

Expiry Date:

10.10.2025

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Job Description:

• Pensions Administrator
• Remote Working
• 6 month contract
• Inside of IR35

My client is looking for a number of Pensions Administrators to assist them on their DB Team.

Key Responsibilities

• Work towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements.
• Embrace, demonstrate, and support the business to embed the clients Values.
• Adhere to Quality Management Systems and comply with regulations and policies from the clientand relevant regulatory bodies.
• Take ownership of personal and performance development undertaking all relevant training courses, including Mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability.
• Identify and report risks, complaints and breaches immediately / within deadlines, to line management and/or the Operational Risk & Compliance Department.
• Consider and review the effectiveness and efficiency of existing systems, processes, and controls and make suggestions to continually enhance service delivery.
• Support and assist the management team where required in all aspects of service delivery.
• Understand, build, maintain and enhance stakeholder and/or client relationships.
• Share knowledge to support development of others.

Key Skills & Experiences

• Strong Pensions Administration Experience
• Extensive Defined Benefits (DB) experience
• Experienced in payment processing and checking calculations
• Experienced in using Pensions systems - Hartlink