Pensions Administrator - Defined Benefits

JR United Kingdom; Maidstone; Remote; GBP 35,000 - 45,000; Full time

Job summary

A financial services provider is seeking a Pensions Administrator in Maidstone for a 6-month remote contract. The ideal candidate will have strong experience in pensions administration, particularly with defined benefits, and will contribute to enhancing service delivery through effective client and stakeholder management. This role requires adherence to regulatory standards and quality management processes.

Qualifications

• Strong experience in pensions administration is required.
• Extensive experience with defined benefits is essential.
• Knowledge of payment processing is necessary.

Responsibilities

• Achieve excellent customer service aligned with procedural requirements.
• Support management in service delivery aspects.
• Identify and report risks and complaints promptly.

Skills

Strong Pensions Administration Experience

Extensive Defined Benefits (DB) experience

Experience in payment processing and calculation checks

Proficiency in using Pensions systems - Hartlink

Job description

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Pensions Administrator - Defined Benefits, Maidstone

Client:

Lorien

Location:

Maidstone, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

2

Posted:

26.08.2025

Expiry Date:

10.10.2025

Job Description:

• Pensions Administrator
• Remote Working
• 6 month contract
• Inside of IR35

My client is looking for Pensions Administrators to assist their DB Team.

Key Responsibilities

• Achieve excellent customer service aligned with procedural and Service Level requirements.
• Support the business in embedding the client's Values.
• Adhere to Quality Management Systems, regulations, and policies from the client and relevant regulatory bodies.
• Take ownership of personal and performance development, completing relevant training including Mandatory e-learning to enhance pensions and internal systems knowledge.
• Identify and report risks, complaints, and breaches promptly to line management or the Operational Risk & Compliance Department.
• Review and suggest improvements for existing systems, processes, and controls to enhance service delivery.
• Support management in all aspects of service delivery.
• Build and maintain stakeholder and client relationships.
• Share knowledge to support team development.

Key Skills & Experiences

• Strong Pensions Administration Experience
• Extensive Defined Benefits (DB) experience
• Experience in payment processing and calculation checks
• Proficiency in using Pensions systems - Hartlink