Pensions Administrator - Defined Benefits

JR United Kingdom; Coventry; Remote; GBP 35,000 - 45,000; Full time

Job summary

A reputable financial services company in Coventry is looking for a Pensions Administrator to assist their Defined Benefits team. This role requires strong pensions administration experience, with a focus on customer service and quality compliance. Candidates should have extensive experience with defined benefits and payment processing. The position offers remote work options and a contract duration of 6 months.

Qualifications

• Strong experience in pensions administration required.
• Extensive experience with defined benefits schemes.
• Experience in payment processing and checking calculations.

Responsibilities

• Achieve team goals for excellent customer service.
• Support the business in embedding client values.
• Adhere to quality management systems and regulations.
• Identify and report risks and complaints promptly.
• Make suggestions to enhance service delivery.

Skills

Pensions Administration Experience

Defined Benefits (DB) experience

Payment processing

Hartlink

Job description

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Pensions Administrator - Defined Benefits, coventry

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Client:

Lorien

Location:

coventry, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

26.08.2025

Expiry Date:

10.10.2025

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Job Description:

• Pensions Administrator
• Remote Working
• 6 month contract
• Inside of IR35

My client is looking for a number of Pensions Administrators to assist them on their DB Team.

Key Responsibilities

• Work towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements.
• Embrace, demonstrate, and support the business to embed the clients Values.
• Adhere to Quality Management Systems and comply with regulations and policies from the clientand relevant regulatory bodies.
• Take ownership of personal and performance development undertaking all relevant training courses, including Mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability.
• Identify and report risks, complaints and breaches immediately / within deadlines, to line management and/or the Operational Risk & Compliance Department.
• Consider and review the effectiveness and efficiency of existing systems, processes, and controls and make suggestions to continually enhance service delivery.
• Support and assist the management team where required in all aspects of service delivery.
• Understand, build, maintain and enhance stakeholder and/or client relationships.
• Share knowledge to support development of others.

Key Skills & Experiences

• Strong Pensions Administration Experience
• Extensive Defined Benefits (DB) experience
• Experienced in payment processing and checking calculations
• Experienced in using Pensions systems - Hartlink