PCN Administrator - East Waverley Primary Care Network

Procare Health Limited; Haslemere; Hybrid; GBP 27,000 - 30,000; Part time

Job summary

A healthcare organization in the UK is seeking a PCN Administrator to support the Clinical Director and PCN Manager. This role involves coordinating meetings, managing service performance data, and assisting in project coordination. Ideal candidates will have strong communication, organizational skills, and experience in office administration. This part-time role offers flexible working arrangements and a salary ranging from £27,500 to £30,000 per year.

Benefits

Generous annual leave allowance

Access to NHS pension

Employee Assistance Programme

NHS discounts

Qualifications

• Experience with office administration.
• Ability to gather data and prepare reports effectively.
• Experience in taking and producing accurate minutes of meetings.

Responsibilities

• Coordinate internal and external meetings and take minutes.
• Participate in service performance monitoring.
• Support the PCN Manager in various administrative tasks.

Skills

Good interpersonal skills

Communication skills

Strong organisational skills

Problem-solving ability

Numeric skills

Education

GCSE or equivalent in Maths and English

Tools

MS Teams

Word

Excel

PowerPoint

Outlook

Job description

PCN Administrator - East Waverley Primary Care Network

The post holder willsupport the Clinical Director and PCN Manager in the effective delivery of the EastWaverley (EW) Primary Care Network (PCN), Network, Direct Enhanced Service(DES) contract and other service developments as they emerge. They will providethe required support to ensure that all aspects of the Network DES aredelivered efficiently. This is a key role within the PCN management team andthe job requires a high degree of flexibility.

The post holder isexpected to act on their own initiative on a daily basis to ensure theeffective running of the service, prioritising their own workload as required.

The post holder isexpected to liaise effectively and professionally with all levels of staff,external organisations, and the public, dealing with confidential informationin an appropriate manner.

Main duties of the job

Co-ordinate internal and external meetings and takeminutes as required

Participate and support in the coordination of projects.

To support the gathering of information or reportsin a timely manner as required regarding service performance monitoring andtargets.

Participate in submissions and assist in thecoordination of operational reports as requested

The post holder will be expected to liaise andcommunicate effectively with all levels of staff within the PCN Practices andwider stakeholder organisations

Plan and prioritise workload in accordance with ClinicalDirector and PCN Managers schedules

To provide and maintain a good service with thefocus on customer care for service users with the ability to managechallenging interactions effectively

Input of invoices onto the finance system

Support the PCN Education Lead and PCN Manager inthe administration of training databases, CPD requests, organisation of thebi-annual learning events and other ad hoc duties as required.

About us

Procare is a GP Federationfor Guildford and Waverley in the Surrey Heartlands area, working to improveprimary and community care services for our patients.

Our vision issimple:a sustainable future for local General Practice, deliveringhigh-quality, patient-centred care.

We bring practices togetherto deliver integrated, community-based services from adult community nursingto enhanced access in partnership with Royal Surrey NHS Foundation Trust andother local system partners. By working at scale, we help strengthen theresilience of general practice while respecting the independence of ourmembers.

We are seeking someone withall the right skills and attributes, who is pragmatic, and solution focused andwants be part of our local GP Federation.

• Generous annual leave allowance
• Access to NHS pension
• Employee Assistance Programme
• NHS discounts

Job responsibilities

ServiceDelivery

To report service data to ensure service meetscontractual requirements and effective reporting systems are maintained

Ensure data collection, analysis and activityreporting is completed within the given timescales and to plan and prioritiseworkloads accordingly

ServiceImprovement / Business Support

To contribute to service improvement initiatives asagreed, while supporting colleagues through periods of change and collaboratingto resolve challenges as they arise

Participate in relevant internal and externalworking groups/projects when directed

Attend designated meetings and transcribingminutes. Distribute information prior to and following meetings

Undertake any ad-hoc duties as required by the ClinicalDirector and PCN Manager.

Communication

To effectively communicate in both written andverbal form

To maintain a high level of confidentiality,ensuring that information is held sensitively and securely

Learningand Development

Reflect on own areas of development in line withthe supervision and appraisal process

General

This is a varied role where youll be expected toundertake the range of responsibilities specified above. Your line manager mayask you to undertake other reasonable duties to facilitate the smooth runningof your service or team.

We are an equal opportunities employer and youllbe expected to role model equality of opportunity, live the values and alwaysoperate in accordance with our Equal Opportunities Policy

Health and Safety at work is important to us and wewould like you to role model the highest standards of behaviour and go aboveand beyond by adopting excellent practice where it links to the health andwellbeing of our colleagues. It is important that you cooperate with us toensure that statutory and departmental safety regulations are adhered to.

Person Specification

Qualifications

• GCSE or equivalent in Maths and English
• Knowledge of administration and/or office procedures.
• Experience of using a variety of software programmes/packages Ms Teams /Word / Excel / PowerPoint /Outlook
• Knowledge of GP Practice Systems e.g. EMIS, Accurx, Docman, Xero

Knowledge, Skills and Abilities

• Good interpersonal, communication and reporting skills
• Ability to communicate at various levels
• Ability to use a practical problem-solving approach in everyday situations
• Intermediate to advanced IT skills, with an ability to navigate around various systems and software packages, such as Outlook, MS Office, the internet, and databases
• Strong organisational and planning skills with the ability to prioritise own workload as required
• Ability to work effectively in a team, demonstrating accountability for own work and an ability to work on own initiative
• Ability to work flexibly as required, with the ability to travel independently between locations if required
• Numeric skills
• Ability to work under pressure and use own initiative

Additional Requirements

• Self-motivated and proactive
• Able to work with a high degree of autonomy
• Ability to initiate self-learning and development
• Able to travel to sites occasionally and have appropriate driving for business car insurance
• Occasional flexibility in hours worked

Experience

• Office administration
• Gathering data, compiling information, and preparation of reports.
• Presenting information both verbally and in writing.
• Using initiative and ability to work without direct supervision.
• Experience of taking and producing accurate minutes of meetings
• Communication with a wide range of stakeholders
• Experience in developing and maintaining record keeping systems and procedures.
• Worked in a GP Practice or Healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27,500 to £30,000 a yearPro rata and dependent on experience

Contract

Fixed term

Duration

6 months

Working pattern

Part-time,Flexible working,Home or remote working