Payroll Manager

Smart10Ltd; Potters Bar; On-site; GBP 42,000 - 45,000; Full time

Job summary

A dynamic payroll services provider in Potters Bar is seeking an experienced Payroll Manager to oversee payroll functions. This role focuses on ensuring accurate and timely payroll delivery for a high volume of over 5000 employees. Key responsibilities include managing day-to-day payroll operations, leading a team, and improving payroll processes. Candidates should have experience in a payroll provider or Umbrella, displaying strong leadership and attention to detail. The position offers a competitive salary and benefits including healthcare and pension.

Benefits

22 days holiday

Private healthcare

5% pension

Subsidized restaurant

Gym access

Qualifications

• Experience in managing payroll for over 5000 employees.
• Experience in a payroll provider or Umbrella is beneficial.
• Ability to lead and coach a team.

Responsibilities

• Lead and supervise the payroll operation ensuring accuracy.
• Manage payroll deadlines and workflows for new clients.
• Review and improve payroll processes for efficiency.

Skills

Managing high volume payroll

Leadership and coaching

Attention to detail

Job description

Job Title

Job Title: Payroll Manager

Salary

Salary: £42,000 - £45,000

Benefits

Benefits: 22 days holiday, private healthcare, 5% pension, Subsidized restaurant, gym, deli

Location

Location: Potters Bar

Hours

Hours: Mon-Fri 9.00am - 5.30pm

MUST HAVE Experience in Umbrella or payroll provider

What you want to know about this employer

• Fast growing commercial contractor focused on compliance and risk management
• Extremely well organised structured business with a professional yet very down to earth culture

Purpose of role

The purpose of this role is to lead and oversee the payroll function, ensuring accurate, compliant, and timely payroll delivery while driving high service standards, team performance, and continuous process improvement.

Responsibilities

• Lead and supervise the day-to-day payroll operation, ensuring all schedules, queries, and payments are processed accurately and on time
• Act as the escalation point for complex payroll matters, including bank allocations, advances, pensions, and formal complaints
• Manage payroll deadlines and workflows, working closely with Sales and Onboarding to support new client implementation
• Maintain clear communication with internal stakeholders and clients, proactively managing issues and expectations
• Review and improve payroll processes to increase efficiency, accuracy, and compliance, liaising with software providers where required
• Ensure payroll processes remain fully compliant with current legislation and industry best practice
• Monitor team performance, attendance, and workload, providing regular feedback and reporting to senior management
• Lead training and development for the payroll team, supporting both new starters and ongoing technical development
• Champion high service standards, professionalism, and a positive team culture
• Deliver payroll-related projects, including system implementations, audits, and maintaining up-to-date procedure documentation

Attributes

• Confident managing high volume payroll 5000 plus across the team
• Experience working for a payroll provider or Umbrella will be highly beneficial
• Demonstrating the ability to lead, guide and coach a team
• Effectively distributing work loads
• Reviewing existing workflows, enhancing processes and compliance
• Impeccable attention to detail and highly organised