Payroll Co-Ordinator

Service Care Solutions; Wirral; Hybrid; GBP 30,000 - 32,000; Full time

Job summary

A prominent UK housing association is seeking a Payroll Co‑Ordinator on a 12-month maternity contract in Birkenhead. This key position involves accurate payroll processing, working closely with the Payroll Manager, and ensuring compliance while supporting a large employee base. The role offers hybrid working, competitive salary (£30,000-£32,000), and a range of benefits, including flexibility, pension scheme, and employee assistance support.

Benefits

Competitive salary (£30,000-£32,000 DOE)

Flexible start and finish times

Contributory pension scheme

Employee Assistance Programme (24/7 support)

Funded training and development opportunities

Discounts on shopping and leisure

Employee referral scheme

Qualifications

• Minimum 2 years' experience managing end-to-end payroll for a large workforce (1,600+ employees).
• Proactive, hands-on approach with strong organizational skills.
• Flexible, approachable, and a strong team player.

Responsibilities

• Accurately process payroll data and manage sickness absence.
• Update and maintain pay rates and prepare contracts.
• Respond to payroll queries promptly and support continuous improvement.

Skills

Attention to detail

Communication skills

Organizational skills

Proficiency in Microsoft Excel

Tools

Access

Select HR

Select Pay

CareSys

PeoplePlanner

Care Cloud

Job description

Job Title: Payroll Co‑Ordinator

Location: Birkenhead (Hybrid)

Salary: £30,000 - £32,000

Service Care Solutions are excited to be partnering with an outstanding national housing association who are looking for a Payroll Co‑Ordinator on a 12 month Maternity contract. You'll play a key role in ensuring accurate and timely payroll processing for a large employee base, working closely with the Payroll Manager and senior team members. This position offers hybrid working, giving you flexibility while maintaining collaboration with the wider finance team.

What you will be doing:

• Accurately process payroll data, including time and attendance records from rota systems
• Update and maintain pay rates for starters, leavers, and contract changes
• Prepare and issue contracts and amendment letters via HR systems
• Ensure payroll data is authorised and processed within agreed deadlines
• Handle statutory documentation such as AEOs, tax notices, and student loans
• Manage sickness absence and statutory payments (SSP, SMP, SPP, SAP, ShPP)
• Calculate and process final payments including holiday accruals and deductions
• Respond to payroll queries promptly and professionally
• Process manual or out‑of‑cycle payments when required
• Liaise with HMRC, pension providers, and other third parties
• Perform payroll reconciliations and maintain compliance with legislation
• Support continuous improvement initiatives within the payroll function
• Provide cover for colleagues during absence and assist with expense processing

Requirements and Specifications

• Minimum 2 years' experience managing end-to-end payroll for a large workforce (1,600+ employees)
• Strong attention to detail and ability to meet strict deadlines
• Excellent communication skills, both written and verbal
• Proactive, hands‑on approach with strong organisational skills
• Proficiency in Microsoft Excel and Word
• Experience with Access, Select HR and Select Pay (desirable)
• Familiarity with rota systems such as CareSys, PeoplePlanner, or Care Cloud (desirable)
• Understanding of LMS/E‑learning systems (desirable)
• Flexible, approachable, and a strong team player

Benefits

• Competitive salary (£30,000-£32,000 DOE)
• Flexible start and finish times
• Predominantly home working with occasional travel to the office
• Contributory pension scheme
• Employee Assistance Programme (24/7 support)
• Funded training and development opportunities
• Discounts on shopping, leisure, and household expenses
• Employee referral scheme
• Supportive and collaborative team environment

Interviews: If successful interviews will be held quickly (due to it being a Maternity Cover) at the Birkenhead office with the Payroll Manager and Finance Manager.

If you or someone that you know would be interested in applying to the Payroll Co‑Ordinator vacancy, then don't hesitate to get in touch with Taylor Townsend via email, (url removed), or via phone on (phone number removed).

We also welcome referrals for this position, where a successful recommendation would be worth £250.