Payroll and Reward Officer WCC622367

Citywest Homes; Camden Town; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government council is seeking a Payroll and Reward Officer to contribute to effective payroll and reward processes in a dynamic environment. Key responsibilities include processing payments, responding to payroll queries, and supporting annual reward cycles. The ideal candidate will have strong attention to detail, experience with Microsoft Office, and excellent communication skills. This role emphasizes inclusivity and teamwork.

Qualifications

• Extensive experience using Microsoft Office applications (Word, Excel) and SharePoint.
• Ability to process written and numerical data with high accuracy.
• Strong communication skills and ability to adapt style for different audiences.

Responsibilities

• Process ad hoc payments and monitor invoices.
• Respond to email queries regarding payroll and pensions.
• Administer annual reward cycles and support additional leave requests.
• Compile documentation for Freedom of Information requests.

Skills

Attention to detail

Microsoft Office applications

Strong communication skills

Ability to manage competing priorities

Job description

Overview

As a Payroll and Reward Officer you can make your own powerful contribution to Westminster's success. Delivering highly professional Payroll, Pension and Reward processes, and ensuring compliance with our policies, system requirements and legislative obligations, you will ensure employees are paid accurately and on time, and relevant deductions are made. You will manage a wide range of administrative and coordination tasks across the People and Culture function, including data handling, supplier processing and communications, to keep operations running smoothly and efficiently.

Key Responsibilities

• Process ad hoc payments, set up new suppliers, raise purchase orders, and process and monitor invoices.
• Respond to email queries related to payroll, pensions and reward activities.
• Administer annual and bi-annual reward cycles (e.g., yearly salary increases) and support requests to buy additional annual leave and private health insurance renewals.
• Contribute to the delivery of projects across Payroll, Pension, Wellbeing and Reward functions.
• Compile and prepare documentation for Freedom of Information and Subject Access Requests in line with data protection guidelines.
• Maintain and create pages for teams’ SharePoint sites and subsites.
• Schedule and manage logistics for internal meetings, prepare agendas, take notes, and ensure timely follow-up actions.
• Support function events by creating Eventbrite invites and organising practical logistics.

Qualifications and Skills

• Ability to process written and numerical data with high accuracy and attention to detail.
• Extensive experience using Microsoft Office applications (Word, Excel) and SharePoint.
• A positive, helpful team player with a can-do attitude and ability to engage with colleagues, partners and service users in a confident, professional manner.
• Strong communication skills and ability to adapt style for different audiences.
• Ability to manage competing priorities, work independently and collaboratively, and maintain confidentiality at all times.
• Commitment to equity, diversity and inclusion in the workplace; willingness to escalate issues as needed and seek support proactively.

Working Environment and Values

Westminster is a fast-paced, busy environment. You may be required to manage competing priorities and meet tight deadlines while maintaining a consistently high standard. We value inclusion and aim to create a workplace where everyone feels valued and has a sense of belonging. Westminster is committed to equality, diversity, inclusion and wellbeing and strives to be an inclusive employer of choice.

About Westminster

Westminster City Council is home to more than 200,000 residents and over 50,000 businesses. The council’s strategy is to work towards a Fairer Westminster, with communities at the heart of decision-making and a more inclusive city where residents, workers and visitors feel welcome and safe. For more information about how we support equality and inclusion, visit the Westminster website: https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

Flexible Working

As a forward-thinking Council, Westminster recognises that people work in different ways and offers a range of flexible working patterns, including Agile working.