Payroll Analyst

MHR; Ruddington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading payroll services provider in Ruddington seeks a dedicated individual to manage payroll processing for clients while providing exceptional customer service. The role entails data reconciliation, resolving payroll exceptions, and identifying discrepancies. Valuing well-being and inclusivity, this organization offers extensive training, mental health support, and a range of personalized benefits. Suitable for those passionate about payroll accuracy and delivering excellent client experiences.

Benefits

Access to internal training courses

24/7 GP access and mental health support

Extra holiday buy/sell option

Enhanced Family leave

Employee discounts and recognition programs

On-site subsidized meals

Opt-in private medical insurance

Qualifications

• Strong attention to detail for data validation and manipulation.
• Excellent customer service skills via multiple communication channels.
• Ability to manage schedules and prioritize workload effectively.

Responsibilities

• Process and reconcile payroll data for customers.
• Respond to client inquiries regarding payroll matters.
• Identify and rectify payment or data errors.

Job description

Role Responsibilities

• To process and reconcile payroll data for your portfolio of customers. This includes managing PAYE and NI-related adjustments and processing BACS payments.
• Respond promptly to client inquiries and provide exceptional customer service via phone, email, and other communication channels.
• Conduct manipulation and validation of incoming payroll data. Utilise attention to detail to identify discrepancies in the data.
• Manage payroll exceptions and ensure timely resolution to maintain payroll accuracy.
• Identification of payment or data errors.
• Efficiently manage your schedule and tasks to prioritise workload and meet deadlines.
• Provide customers with regular updates and relevant information regarding payroll-related matters

Benefits to support you personally and professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including :

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24 / 7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
• Enhanced Family leave
• My MHRewards offering discounts at over retailers
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.

At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported.

Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.