Payments Tech Advisor & Strategic TAM (London)

MQ Referrals Only; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial technology firm in Greater London seeks a Technical Account Manager. You will serve as a trusted technical advisor, manage customer relationships, and provide insights to product and engineering teams. Key requirements include 5+ years in customer-facing roles, excellent communication skills, and a strong understanding of fintech. This position encourages a hybrid workstyle, offering competitive benefits and an opportunity to shape customer experiences.

Benefits

Premium medical and dental coverage

Generous time off program

Retirement savings program

Employee Stock Purchase Program

Annual development stipend

Family-forming benefits

Well-being programs

Qualifications

• 5+ years of customer-facing work experience in technical account management or solutions engineering.
• Excellent written and verbal communication skills.
• Ability to execute quickly and resolve issues effectively.
• Resourceful problem solver who suggests improvements.
• Experience in fintech with an understanding of payments.

Responsibilities

• Serve as a trusted technical advisor for key customers.
• Solve both short-term technical problems and long-term goals.
• Attend product and engineering meetings to represent customer needs.

Skills

Technical problem-solving

Customer relationship management

Excellent communication skills

API knowledge

Fintech understanding

Job description

A leading financial technology firm in Greater London seeks a Technical Account Manager. You will serve as a trusted technical advisor, manage customer relationships, and provide insights to product and engineering teams. Key requirements include 5+ years in customer-facing roles, excellent communication skills, and a strong understanding of fintech. This position encourages a hybrid workstyle, offering competitive benefits and an opportunity to shape customer experiences.