Payaways & Authorisation Administator

Ardonagh; Leeds; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A dynamic financial services provider is looking for a detail-oriented Payment Administrator to join their Client Money Team in Leeds. This hybrid role offers the chance to collaborate with colleagues while managing financial operations. Ideal candidates will have strong organisational skills and a commitment to compliance. Benefits include career development, a supportive team environment, and competitive personal well-being support.

Benefits

26 days holiday plus bank holidays

Pension scheme

Corporate perks like gym memberships

Volunteer day

Employee Assistance support

Qualifications

• Previous experience working with finance or money is preferred.
• Ability to work independently and in a team.
• Flexible to switch tasks quickly when required.

Responsibilities

• Process client accounts for broker members.
• Manage workload to meet service level agreements.
• Build strong relationships with colleagues and external businesses.
• Ensure compliance with FCA regulations.
• Complete training and assessments.

Skills

Attention to detail

Organisational skills

Initiative

Adaptability

Resilience under pressure

Job description

Are you detail‑driven, organised, and ready to take the next step in your career? We’re looking for a Payment Administrator to join our dynamic Client Money Team. This is a hybrid role offering the best of both worlds: flexibility to manage your workload and the chance to collaborate in our brand‑new Leeds city centre office — just a 10‑minute walk from the train and bus station.

What’s to Love

• A modern office space in the heart of Leeds
• A supportive team environment with opportunities to learn and grow
• Clear objectives and career development guided by your Line Manager
• Exposure to finance operations and compliance within FCA regulations
• Variety in your day — from payments to relationship building and ad‑hoc projects

What you will do

Working closely with your Line Manager, you’ll set and achieve yearly objectives while focusing on the following key responsibilities:

• Processing from Client accounts for Broker members
• Managing your workload to meet Service Levels (SLAs) and quality standards
• Building strong relationships with colleagues, Brokers, and external businesses
• Ensuring compliance with FCA regulations
• Completing training and assessments to keep your skills sharp
• Supporting ad‑hoc tasks and projects as required

Who we are looking for

We want someone who is not only capable but excited to grow with us. You’ll thrive if you bring:

• Exceptional attention to detail.
• Strong organisational skills
• Initiative and the ability to work independently and in a team
• Adaptability and a positive attitude toward change
• Resilience under pressure and flexibility to switch tasks quickly
• Previous experience working with finance or money

In return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays increasing with length of service
• 35 hour working week
• Opportunity to progress your career across the entire Ardonagh family
• Award‑winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects
• Pension scheme for when you feel it’s time to retire
• 24‑hour Employee Assistance support for you and your family’s physical and mental wellbeing
• Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
• One day paid volunteering to give back to our communities
• Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community
• The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.

#AIB

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Note to recruiters and employment agencies:

We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Click here here to see our standard benefits page