Patient Services Administrator & Receptionist - West End

BUPA; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK healthcare provider is looking for a reliable Administrator / Receptionist to join their team in the City of Westminster. The role requires exceptional customer service skills and a flexible approach to working shifts. Responsibilities include managing reception activities, providing happy and efficient service to patients, and ensuring smooth administrative support. This full-time position offers a salary of up to £29,300 and various benefits, including health insurance and a generous holiday allowance.

Benefits

25 days holiday per year

Bupa health insurance

Enhanced pension plan

Travel cost support

Various discounts

Qualifications

• Must have a proven track record in administration.
• Exceptional customer service skills are required.
• Ability to work independently and meet deadlines.

Responsibilities

• Managing reception and administrative duties efficiently.
• Greeting patients and ensuring a welcoming environment.
• Handling all reception queries and complaints promptly.

Skills

Administration experience

Customer service delivery

Communication skills

Telephone manner

Organisational skills

Timekeeping

Empathy

Job description

A leading UK healthcare provider is looking for a reliable Administrator / Receptionist to join their team in the City of Westminster. The role requires exceptional customer service skills and a flexible approach to working shifts. Responsibilities include managing reception activities, providing happy and efficient service to patients, and ensuring smooth administrative support. This full-time position offers a salary of up to £29,300 and various benefits, including health insurance and a generous holiday allowance.