Patient Services Administrator & Receptionist

Cardiff and Vale University Health Board; Wales; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health organization in the United Kingdom is looking for dedicated individuals to join their Artificial Limb and Appliance service team. The role involves being the main point of contact for patients and healthcare providers, ensuring smooth communication and support. Ideal candidates will have excellent communication skills, attention to detail, and the ability to work under pressure. The organization values teamwork and is committed to providing high-quality care to the community.

Qualifications

• Excellent communication skills and a caring nature are essential.
• Attention to detail is crucial for accurate data entry.
• Ability to work well both independently and as part of a team.

Responsibilities

• Liaise with patients, visitors, staff, and external providers.
• Support administrative functions as needed.
• Handle queries discreetly in compliance with the Data Protection Act.
• Process new referrals and update patient records accurately.
• Check patient details on NHS databases.
• Book repairs and deliveries efficiently.
• Manage appointment cancellations and re-booking as required.

Skills

Excellent communication skills

Attention to detail

Ability to work under pressure

Teamwork

Bilingual (Welsh and English)

Job description

A leading health organization in the United Kingdom is looking for dedicated individuals to join their Artificial Limb and Appliance service team. The role involves being the main point of contact for patients and healthcare providers, ensuring smooth communication and support. Ideal candidates will have excellent communication skills, attention to detail, and the ability to work under pressure. The organization values teamwork and is committed to providing high-quality care to the community.