Patient-Centered Receptionist & Admin Assistant (GP Surgery)

Alastair Ross Medical Practice; Bolton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local GP surgery in Bolton is seeking a friendly and efficient Receptionist/Administrative Assistant to join their team. This full-time role requires excellent customer service skills and professionalism, with responsibilities ranging from patient assistance to managing appointments and medical documentation. The ideal candidate will have GCSEs in English and Maths and be Microsoft literate. The surgery offers a supportive environment focused on high-quality patient care, making it an excellent opportunity for someone passionate about patient interaction.

Benefits

Training and development opportunities

Supportive team environment

Open-door policy

Qualifications

• GCSE Grades A - C in English and Maths required.
• Must be Microsoft literate for administrative tasks.

Responsibilities

• Welcoming and assisting patients in person and over the phone.
• Booking, amending, and canceling appointments using clinical systems.
• Processing repeat prescriptions, test results, and medical documentation.
• Providing administrative support to clinicians and the practice team.
• Following all practice policies and procedures.

Skills

Customer service skills

Professionalism

Communication skills

Organizational skills

Empathy

Education

GCSE Grades A - C in English and Maths

Tools

Microsoft Office

Job description

A local GP surgery in Bolton is seeking a friendly and efficient Receptionist/Administrative Assistant to join their team. This full-time role requires excellent customer service skills and professionalism, with responsibilities ranging from patient assistance to managing appointments and medical documentation. The ideal candidate will have GCSEs in English and Maths and be Microsoft literate. The surgery offers a supportive environment focused on high-quality patient care, making it an excellent opportunity for someone passionate about patient interaction.