Patient Care Navigator | Hybrid Clinic Coordination

NHS; Greater London; Hybrid; GBP 33,000 - 36,000; Full time

Job summary

A healthcare start-up in Greater London is seeking a compassionate Patient Care Coordinator. This full-time hybrid role involves acting as the first point of contact for patients, managing referrals, and supporting the multidisciplinary team. Key qualifications include GCSEs in English and Maths and NVQ Level 3 in Business Administration. The position offers a competitive salary of £33,000 to £36,000 per year. Join a mission-driven team committed to improving patient care and experiences.

Qualifications

• Experience in a healthcare administrative or patient-facing role.
• Ability to work in a fast-paced environment.
• Experience supporting multidisciplinary teams (MDT) and using EPR systems.

Responsibilities

• Act as the first point of contact for all patient enquiries via telephone and email.
• Manage the intake of new referrals and monitor patient progress.
• Provide administrative support for multidisciplinary meetings and manage correspondence.

Skills

Communication

Emotional intelligence

IT proficiency

Education

GCSE Level or equivalent with Grade C or above in English and Maths

NVQ Level 3 in Business Administration or Customer Service

Job description

A healthcare start-up in Greater London is seeking a compassionate Patient Care Coordinator. This full-time hybrid role involves acting as the first point of contact for patients, managing referrals, and supporting the multidisciplinary team. Key qualifications include GCSEs in English and Maths and NVQ Level 3 in Business Administration. The position offers a competitive salary of £33,000 to £36,000 per year. Join a mission-driven team committed to improving patient care and experiences.