Patient Administration Manager

Circle Health Group; Birmingham; On-site; GBP 39,000 - 46,000; Full time

Job summary

A leading independent healthcare provider is seeking a Patient Administration Manager for their Birmingham location. The role involves overseeing patient administration services and leading administrative teams to ensure efficient, patient-centered processes. The ideal candidate has significant experience in healthcare administration, strong leadership skills, and expertise in patient pathway management. This full-time position offers competitive salary and numerous employee benefits including generous holiday entitlements and private healthcare schemes.

Benefits

25 days holiday per year, increasing to 30 with service

Private Pension Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Non-contributory life insurance

Employee recognition programmes

Industry leading training and development opportunities

Qualifications

• Proven experience in healthcare administration or operations management.
• Strong leadership skills necessary to manage teams effectively.
• Excellent communication skills for stakeholder engagement.

Responsibilities

• Oversee patient administration services ensuring efficiency and accuracy.
• Coordinate the performance of administration teams across departments.
• Provide clear leadership and develop administrative staff.

Skills

Healthcare administration experience

Leadership and people management

Communication skills

Stakeholder engagement

Understanding of patient pathway management

Proficiency in Microsoft Office

Tools

Patient administration systems

Job description

Patient Administration Manager

Priory Hospital

37.5 Hours & Permanent

Salary : Up to 46000.00 per year (depending on level of experience training and qualification)

The Priory Hospital in Birmingham is part of Circle Health Group Britains leading provider of independent healthcare with a nationwide network of hospitals & clinics performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administration Manager to join their team of staff in the administration department.

This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include :

• Oversee the day-to-day management of patient administration services ensuring processes are efficient accurate and patient-centred.
• Lead manage and coordinate the performance of administration teams across all relevant departments.
• Provide clear leadership and direction to administration leads supervisors and wider team members.
• Recruit train and develop administrative staff ensuring all team members are supported through performance reviews and personal development plans.
• Ensure smooth timely and coordinated patient pathways across booking admissions discharge and follow-up.
• Monitor and improve patient access reducing delays and optimising communication with patients and clinical teams.

Applicants should meet the following criteria :

• Proven experience in healthcare administration or operations management.
• Strong leadership and people management skills.
• Excellent communication and stakeholder engagement abilities.
• Strong understanding of patient pathway management data protection and service coordination.
• Proficient in patient administration systems and Microsoft Office.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits including :

• 25 days holiday per year bank holidays increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies including enhanced Maternity Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act as we strive to attract candidates with diverse experiences backgrounds identities or expressions skills work stylesand more.

Were passionate about creating an environment where our people can thrive grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless compassionate committed collaborative brave agile tenacious and creative and are at the core of our purpose and culture.