Pathology Administrative Assistant/ Phlebotomist

Ramsay Health Care; Ashtead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading private healthcare provider is seeking a Pathology Administrative Assistant / Phlebotomist for their Outpatients Department. The role requires excellent communication, administrative skills, and a flexible approach to meet patient needs. Responsibilities include managing administrative workflows, patient interactions, and using electronic systems for data management. The position offers competitive benefits, including a private pension, medical cover, and generous leave options.

Benefits

25 Days Leave + Bank Holidays

Private Pension Matching

Flexible shift patterns

Private Medical Cover

Free Training and Development

Free Parking

Subsidised staff restaurant

Responsibilities

• Assist with the organisation and upkeep of administrative systems.
• Support the team to provide a seamless journey for patients.
• Allocate care to patients in a timely and effective manner.
• Use the electronic patient record system for data entry.

Skills

Experience in administration and customer service

Keyboard skills

Attention to detail and accuracy

Strong communication skills

Decision-making ability

Job description

Position

Pathology Administrative Assistant / Phlebotomist

Location

Ashtead Hospital, Surrey

Hours

hours per week, Full-tim e

The Outpatient Department operates Monday to Friday 08:00–20:00 and so we are looking for someone that has the flexibility to work full time hours across a 5‑day working week (Monday to Friday).

Salary

Depending on experience + Benefits

Summary

Ashtead Hospital is one of Surrey's leading private hospitals with an excellent reputation for delivering high quality healthcare for self‑pay / insured and NHS patients. Conveniently situated close to Leatherhead (Junction 9 of the M25), the hospital is located in tranquil, wooded surroundings. These provide a peaceful environment to aid a speedy recovery.

The Role

We have an opportunity for someone to join our friendly, positive and expanding service as an Administrator and Phlebotomist, in the Outpatients Department at Ashtead Hospital. We are seeking an enthusiastic individual who has both the administrative skills, required to co‑ordinate the workflow through our pathology services, as well as the compassion required for the patient‑facing element of the phlebotomy service that will be part of the role.

Main Duties

You will need to demonstrate excellent communicational skills and be able to work independently, together with having a flexible approach and the ability to work as part of a team, together with using your own initiative.

The primary responsibilities for the Administrative Assistant / Phlebotomist would be to assist with the organisation and upkeep of administrative systems and help support the team to provide a seamless journey for our patients from admission to discharge.

This role is central in allocating care to patients in a timely and effective manner, so the ability to prioritise while remaining calm under pressure will be an advantage.

In addition to general administrative duties, the role will include using the electronic patient record system (Maxims), uploading results, assisting where appropriate with data collection, for audit purposes, and data entry.

Responsibilities

• Ordering and monitoring equipment and supplies, ensuring sufficient stores are in place for various equipment.
• Taking telephone calls from our support services and use own initiative to deal with phone calls and messages.
• Undertaking administrative duties such as photocopying, scanning, faxing and mail‑out distributions.
• Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.
• To undertake any other administrative duties as required.
• To have a series of key working relationships with external agencies and other organisations. These include: Epsom General Hospital, The Doctors Laboratory and Doctors Care Anywhere.

What you’ll bring with you

• Proven experience in administration and customer service
• Keyboard skills
• Good attention to detail and accuracy
• The ability to make decisions and use your initiative
• Strong communication skill
• A flexible and positive attitude

Benefits

• 25 Days Leave + Bank Holidays
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Free Parking on site (where possible)
• Subsidised staff restaurant (where possible)
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available, in partnership with Halfords
• The Blue Light Card Scheme

Equality and Information

We are committed to equality of opportunity for all.

This position is subject to background and DBS checks.